Paschall Truck Lines (PTL) Hiring for Accident Claims Clerk Job at Murray, KY Full Time

Title: Accident Clerk

Reports to: Accident Claims Manager

Summary: Coordinates internal communications and reports as well as communications with auto liability insurance companies and others regarding instances in which PTL equipment is involved in an accident.

Major Duties:

• Coordinates follow up review of initial reports and entry of after-hours accident/incident reports

• Intake, processing, and data entry of accident/incidents and reporting to auto liability insurance carrier as needed

• Communicates as needed with auto liability insurance carriers, both PTL’s and others’, for the purpose of handling accident claims.

• Coordinates the preparation of daily Accident/Incident and Maintenance Driver Evaluations reports

• Communicates DOT/major accident information to leadership

• Processes purchase orders as needed pertaining to property damage auto liability claims handled in house

• Assists co-workers and answers various calls and directs as needed

Job Requirements/Work Area Conditions:

Education/Experience: Related experience or degree with Safety training. Internal training will also be provided.

Special Skills: Familiarity with auto liability insurance and accident circumstance evaluation. Data entry and experience with Word and Excel.

Physical: Keyboard/computer work, sitting, walking

Environmental: Office

WORKER ATTRIBUTES

Knowledge – An organized body of information usually of a factual or procedural nature which, if applied, makes adequate performance on the job possible. A body of information applied directly to the performance of a function.

• Clerical: Knowledge of administrative and clerical procedures and systems such as Microsoft products, managing files and records, and other office procedures and terminology.

Skills – The proficient manual, verbal or mental manipulation of data or things. Skills can be readily measured by a performance test where quantity and quality of performance are tested, usually within an established time limit. Examples of proficient manipulation of things are skill in typing or skill in operating a vehicle. Examples of proficient manipulation of data are skill in computation using decimals; skill in editing for transposed numbers, etc.

· Clerical: Must be able to type.

· Talking: Must be able to clearly relay important instructions and ensure they’re understood.

· Listening: Giving full attention to what others are saying, taking time to understand the points being made, asking questions when appropriate and not interrupting at inappropriate times.

· Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

· Time Management: Manage one’s own time and the time of others.

· Coordination: Adjusting actions in relation to others’ actions.

· Service Orientation: Actively looking for ways to help people.

· Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

· Operation and Control: Controlling operations of equipment or systems.

Ability – The power to perform an observable activity at the present time. This means that abilities have been evident through activities or behaviors that are similar to those required on the job, e.g., ability to plan and organize work. Abilities are different from aptitudes. Aptitudes are only the potential for performing the activity.

· Planning: Plan, organize and prioritize work.

· Data and Research: Gather facts and communicate findings.

· Interpersonal communication: Written and verbal expression and clarity.

· Problem Sensitivity: The ability to anticipate or recognize problems.

· Multi-tasking: The ability to shift between two or more activities or sources of information.

· Relator: Able to build lasting bonds with a wide variety of personality types.

Performance Dimensions – Performance dimensions are traits or characteristics used to describe observable workplace behaviors. They provide a framework for managers and employees in which performance can be discussed and evaluated.

· Service and Sensitivity: Actions that indicate a consideration for the feelings and needs of others. Responsiveness to the needs of drivers, internal and/or external customers.

· Listening: Ability to extract information in oral communication. Actively makes an effort to pay attention and hear what someone is saying.

· Oral and Written Communication: Effective expression in individual or group situations (includes gestures and non-verbal communications). Effective expression of thoughts and messages in a written format (includes clarity, grammar, spelling, conciseness, etc.).

· Planning and organization: Establishing a course of action for self and/or others to accomplish a specific goal: Prioritizing responsibilities and organizing efforts to ensure the timely completion of daily responsibilities, projects, etc.

· Judgment: Making rational and realistic decisions which are based on logical assumptions and which reflect factual information and consideration of company’s mission and resources.

· Stress Tolerance: Stability of performance under pressure and/or opposition.

· Team player: Actions are consistent with overall corporate goals and objectives. Ability to work with others. Facilitates and supports cooperative actions. Listens to, and respects, other’s contributions. Willingness to express ideas, opinions, and share information.

Job Type: Full-time

Pay: $12.00 – $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Murray, KY 42071: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Data entry: 1 year (Preferred)

Work Location: One location