The Paramount+ Monetization Product team drives the customer experience for onboarding, payments, and the shared customer experience we have with our global partners! We are seeking a top-tier Director of Product Management, Monetization to own the partner integration & entitlement experiences for Paramount+ worldwide!
Core Responsibilities:
You are growth focused: Own global partner integrations across cable, carrier, and DTC brands, including authentication, entitlements, billing, and data.
You are a builder: Define multi-platform Paramount customer & partner onboarding & conversion experiences.
You are data driven: Drive, and build on organization and team KPIs & OKRs from acquisition, conversion, and retention.
You are a communicator: Translate and help make sure global Legal & Compliance corporate guidelines balanced with user needs and comprehension.
You are technical: Use SDLC & scrum principles to partner with Engineering and Quality Assurance Teams to build solutions that meet user, partner, and Paramount+ requirements.
You are a leader: Build & foster product teams that will own primary revenue sources across Paramount+ across Partnership & DTC stakeholders.
Experience:
Global Scope: Proven ability to launch services globally – including United States, Latin America, Europe, and Asia.
Partnerships: Cable & Carrier Product launches in partnership with U.S., EMEA, LATAM, and other regions.
Platforms: Products with device & operating system partners on a global scale, across mobile, tablet, and set top boxes.
Identity: Working knowledge of authentication & access for subscription services.
Entitlements: Demonstrated experience with various levels of subscription services, including free trial conversion, up/downgrades, and global customer access.
Payments: Applied experience in payments, taxation & monetization on a global scale.
Legal & Compliance: Working with legal, privacy, security, and compliance teams at a global scale.
Technical: You understand systems, client & server architecture – you understand how products are built.
Demonstrated working knowledge of Payment & Taxation providers & systems.
Demonstrated working knowledge of Authentication & Entitlement services – how customers gain access to a service, up/downgrade, etc.
Working on multi-platform applications – Web, Mobile App, Smart TV & Game Console.
Understanding of complex Direct-to-Consumer (DTC) subscription flows via web & App stores – eg: Apple iTunes / Google Play / Amazon / Roku, partner OAuth & Federation.
Team Building: You have identified exceptional team members, you have hired the best – you build careers, inspire others, and lead by example.
Education:
Degree in a Technical Engineering, Technical Business, or similar field
Bonus:Technical Aptitude:
Fluency in one or more coding and/or database languages,i.e. javascript, React, JSON SQL/MySQL, Swift, etc.
Working knowledge of Service Oriented Architecture.
Working knowledge of Recurly, OAuth, TV Everywhere, Intro Offers, Promotional Codes, etc.
User Experience:
Deep understanding of core User Experience, Visual Design, and User Research principles.
Ability to wireframe, whiteboard, build user flows – Figma, Sketch, or similar.
Ability to articulate complex user needs to various stakeholder teams – including executives, partners, and working teams.
Data:
Fluency in data architecture, data constructs, SQL, etc.
Familiarity with monitoring and diagnostic tool sets – i.e. JSONLint, Charles Proxy, New Relic, Conviva, etc.
ADDITIONAL INFORMATION
Hiring Salary Range: $175,000.00 – 200,000.00.
The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement. This position is bonus eligible.
https://www.paramount.com/careers/benefits
Paramount is an equal opportunity employer (EOE) including disability/vet.
At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access. https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to [email protected]. Only messages left for this purpose will be returned.
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