Palmer Hamilton Hiring for Customer Service Representative Job at Elkhorn, WI Full Time

$1000 Sign-On Bonus! Quarterly Bonuses! Other Bonus Opportunities!

Enjoy working normal business hours with weekends that are yours!

Mondays through Fridays – 8:00am to 5:00pm

Provide administrative support to the Customer Service team and back-up reception duties as required, maintaining a positive and professional presence at all times.

Position Functions:

• Assist Customer Service with quotes and sales and order-related inquiries from outside dealers, agents, and Regional Sales Managers.

• Loading Projects into Project Management Software

• Follow-up with Design on Projects

• Assist with Logo Laminate Coordination

• Follow up on Projects within CRM Software, close as necessary

• Project Registrations

• Proofread quotes to FF&E’s (Furniture, fixtures & equipment) specs.

• Filing as needed.

• Back-up receptionist to cover lunches answering and routing incoming calls and greeting visitors.

Position Expectations:

• High comfort level talking with a variety of contacts, internally and externally, using various methods of

communication.

• Timely and accurate execution of data entry, mailings and correspondence with a high level of attention to detail.

• Willingness to be a team player and perform various tasks as management indicates.

• Ability to interact with all departments to produce accurate and timely flow of information within the facility.

Qualifications:

• A minimum of 2 years- experience in an administrative support role.

• Must be adaptable and thrive in a fast-paced environment.

• Demonstrated proficiency with Microsoft Office Suite, including Excel and Microsoft 365 a plus.

• High school diploma required. Administrative certification preferred.

• Excellent interpersonal and communication skills, both verbal and written.

• Excellent customer service for both external and internal customers.

• Experience with an integrated manufacturing system (ERP) a plus

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Overtime

Supplemental pay types:

• Bonus pay
• Signing bonus

Work Location: One location