Req ID: req11838
Position Number: AS9488
Department: Registrar
Location Address
Oklahoma State University , 322 Student Union
Stillwater, Oklahoma, 74078
United States
Hiring Supervisor: Amber Todd
Hiring Range
(Contingent upon available funding)
11.50 – 15.00, Hourly
Work Schedule: Monday-Friday, 8 am – 5 pm
Job Summary
This position is responsible for performing functions in the Academic Records Unit consistent with policies of the University and State Regents for Higher Education. Fulfill official transcript and eTranscript requests, assist in creating and maintaining the digital student file for both current and former students, process changes to student academic records, and ensure the integrity of student records in Banner. Requires a thorough understanding of Banner, a high degree of accuracy and attention to detail, and ability to work and participate in a team environment.
Specific:
Responsibilities include fulfilling official transcript requests, maintaining the eTranscript administrative site, legacy transcript record conversion and providing exceptional customer service. Imaging responsibilities include document preparation, scanning from multiple media sources, image quality adjustments, indexing, and quality control. Additional responsibilities include processing changes to student academic records (ex: major changes, grade changes, cancellations, withdrawals, name, ID and address changes, tuition and fee adjustments, enrollment exceptions, Buckley flag maintenance, academic suspensions, etc.), and ensuring the integrity of student records in the University Student Information System. Other duties as assigned.
Standard Performance Requirements:
Actively endorse and support OSU’s mission and work toward fulfillment of vision and goals for OSU and the Division of Academic Affairs; exemplify in performance and behaviors OSU’s values and excellence, integrity, service, intellectual freedom, diversity, and stewardship of resources.
Repetitive use of computer.
Special Instructions to Applicants
Please include cover letter, resume, and three professional references.
Position Qualifications
Minimum
Qualifications:
High School/GED
One year of clerical/customer service
experience.
Post-secondary education may
substitute for years of required experience.
Proficient with common software
packages (e.g. Microsoft Word and Excel).
Preferred Qualifications:
Bachelor’s
Degree in Business of related field.
Clerical/customer
service experience.
Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit https:///eeo.okstate.edu.
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