DePaul University Hiring for Academic Advisor/ Student Services Advisor at Chicago, IL Full Time

The student services advisor will report directly to the Associate Director, Advising Operations. The position is responsible for assisting in performing advising operations functions and academic advising for the College of Science and Health’s Office of Advising and Student Services (OASS). Specific responsibilities include advising all CSH non-degree students and newly readmitted undergraduate students, updating degree progress reports after program plan changes and inter-college transfer changes, creating independent studies, processing course add and swap requests, and creating and maintaining metrics in databases.

The student services advisor will assist with DPR analysis during quarterly degree conferral audits, new first year and transfer student, DPR audits, transfer credit approval requests, manages the [email protected] email inbox and assists in managing operations requests the [email protected] and [email protected] email inboxes.
Additionally, the student services advisor will coordinate all program logistics for two summer research programs.

What You’ll Do:

•  Advises all incoming CSH readmit and non-degree seeking students. Assists with academic advising undergraduate CSH students during peak advising times. 
• Administers student services for CSH undergraduate students in OASS. This includes but is not limited to: updating the degree progress reports (DPR) after program plan changes and inter-college transfer changes, creating independent studies, processing course add and swap requests, creates and maintains metrics in databases, manages the [email protected] inbox and assists in managing operations requests in the [email protected] and [email protected] email inboxes and late add and swap requests in [email protected]. 
• Manages the College of Science and Health’s Dean’s Undergraduate Fellowship and Rosalind Franklin Summer Research Program. Actively recruits, hires and trains students for summer research experience and manages the program’s operations, ensures a successful and enriching experience for all participants. Establishes and maintains partnerships with external organizations. 
• Assists with DPR analysis during quarterly degree conferral audits, new first year, and transfer student DPR audits, transfer credit approval requests. Provides support at the front desk and assists with the various events such as CSH commencement ceremony and honors celebration.  

What You’ll Need:

• Bachelor’s degree required.
• Master’s degree in higher education administration or equivalent preferred.
• Administrative or advising experience at a university or equivalent preferred.
• Strong problem solving skills
• Strong analytical/ quantitative skills – details oriented
• Ability to take initiative
• Excellent verbal and written communication skills
• Proven experience in managing multiple projects
• Ability to maintain composure and make sound judgments under stressful conditions
• Ability to communicate with a diverse population of students, faculty and staff
• Knowledge of Microsoft Office and web browser tools
• Some evening and weekend hours may be required during peak operation.
• Participates in Commencement.
• Provides intake support at the front desk by fielding in person and telephone appointments, questions and other administrative responsibilities.

Perks:

• Working for a stable and well-known University that values diversity and inclusion.
• Top choice medical, dental, and vision benefits.
• Retirement plan matching contribution of 10%.
• Tuition waivers for employees and dependents.
• Generous paid time off, sick time, holidays, floating holidays, and more!
• Full-Time Benefits

For consideration, please include a resume and cover letter.

Diversity and Inclusion Statement:
Guided by an ethic of Vincentian personalism and professionalism, DePaul compassionately upholds the dignity of all members of its diverse, multi-faith, and inclusive community. We seek to hire collaborative, open-minded, and dedicated professionals who are committed to advancing our university mission to making education accessible to all, with special attention to including underserved and underrepresented communities. Successful candidates thrive in an environment where ideas and perspectives representing a wide variety of cultures, backgrounds and experiences are welcome and supported.

Required Background Check:

Employment at DePaul University is contingent on passing a background check. Only final candidates who are extended an offer of employment will undergo a background check.

Mandated Reporting of Child Abuse & Neglect:

Upon accepting an offer of employment with the university, you will also be required to sign an Acknowledgement of Mandated Reporter Status at the time of hire. A mandated reporter is required to make a report to the Illinois DCFS Hotline whenever there is reasonable cause to believe that a child known to them in their professional or official capacity may be abused or neglected. For more information, please visit the following pages:

Illinois Department of Children & Family Services (DCFS)  
Illinois Abused and Neglected Child Reporting Act  

DePaul University is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic information or any other legally protected status, in accordance with applicable federal, state and local EEO laws.