Ocean County College Looking for Temp, Ticket Services Representative Full Time

Position Type: Art/Photography

FLSA: Non-Exempt

About Ocean County
College

For more than 50 years, Ocean County College, a public two-year college, has continued to provide value added
higher education instruction to over 10,000 students annually. With more than 50 academic programs offering options for students to continue
their studies and earn a bachelor’s, master’s or doctoral degree through a variety of partnerships with several prominent colleges in New
Jersey, the college continues to explore and expand new and innovative programs that can be completed on-line and on campus. Centrally
located in Toms River, NJ, the campus spans over 275 beautiful acres within a coastal community that affords student, employees and area
residents the opportunity to benefit from a variety of cultural, recreational, entertainment and educational enrichment
amenities.

Information about the benefits provided to Ocean County College employees can be found at:
https://www.ocean.edu/about-us/human-resources/benefits-summary/

Please Note: At this time, the College does not provide work visa sponsorships. To be considered for employment at Ocean County
College, applicants must be permitted to legally work in the United States without employer sponsorship.

Job
Description

This position performs a variety of administrative, public relations, and clerical functions to assist in
the daily operations and event ticketing activities of the Grunin Center Box Office.

List of Essential
Activities

1. Assists patrons with ticket orders via the phone or in person in a professional & courteous manner;
prior to performances, distributes will-call tickets and sells walk-up patron tickets and ensures timely seating of patrons
2. Uses CRM
(Customer Relationship Management) system effectively to provide patrons with the best ticket purchasing experience
3. Prepares
pre-event & post-event ticketing numbers to be utilized by marketing, development, etc.
4. Organizes publicity information used by box
office personnel and student workers
5. Stays current on all Grunin Center events, discounts, and special marketing offers
6. Assists
in training new employees in Box Office procedures and ticketing software
7. Interacts with front of house and production staff to
facilitate timely start of performances and to communicate patrons needs
8. Prepares and delivers deposits according to the Ocean County
College cash handling procedures
9. Handles special needs for patrons such as complimentary tickets and ADA requests; distributes and
maintains hearing impaired devices
10. Related duties as assigned

Required Qualifications

1.
High School Diploma or GED
2. One year of experience in office or sales environment requiring proficiency in written and spoken English,
excellent client service skills and ability to handle cash and carry out daily duties with limited supervision
3. At least one year of
recent use of computer software related to a similar role

Preferred Qualifications

1. Three
years’ experience in the field of box office administration preferred, but additional education may be substituted on a year for year
basis

ADA Selection Definitions: ADA Selection Definitions

ADA Selection:
Light

ADA Definitions

Light Work: Involves frequent (defined as one to two thirds of
the time) lifting of more than 10 to 25 pounds.   Work performed requires a good deal of walking or standing, and may include some
sedentary work and working conditions that include moderate noise levels related to the use of office equipment or machinery.  May involve
exposure to varying outside temperatures.  

Hours: “As Needed”

If other, please
specify

This position requires some work schedule flexibility to include evening and weekends according to
departmental needs.

Duration Type: Temporary – “as needed basis” (weeks and earnings
capped)

Duration of Employment: As needed

EEO Statement Summary

Ocean County College is
an EEO/AA employer and prohibits discrimination on the basis of race, color, religion, sex, gender identity, sexual orientation, pregnancy,
marital, civil union or domestic partnership status, family or parental status, national origin, age, physical or mental disability, family
medical history or genetic information, political affiliation, military or veteran status, or any other protected
classification.

Salary: $15.00/hr.

Posting Number: TS398PT

Open Date:
05/23/2022

Close Date: 06/20/2022

Open Until Filled: No