Novartis Hiring for Principal Lab IT Engineer job in Cambridge Full Time

About the role
Location: Cambridge, MA

Biomedical Research (BR) is the growth engine of Novartis. We collaborate across scientific and organizational boundaries, with a focus on powerful new technologies that have the potential to help produce therapeutic breakthroughs for patients.
With approximately 6,000 scientists and physicians around the world, our research is focused on discovering innovative new drugs that will change the practice of medicine. We have an open and entrepreneurial culture, encouraging collaboration to make effective therapies.
At BR, our mission is to discover innovative medicines that treat disease and human health. To do that, our scientists need cutting-edge, state-of-the-art computing systems.
With Research Informatics (RX), BR is making a strategic investment into informatics capabilities and is positioning itself to deliver the systems and services that are critical to the future of drug discovery.

The Technology and User Services (TUS) group in RX is driven to help users use tools effectively to improve productivity and foster innovation. We deliver excellence in lab technology and support services to enable a secure and frictionless digital user experience. Our organization is here providing the technology backbone and devices that enable users to work in an office, lab or mobile environment.

Key Responsibilities

You will be responsible for providing services to a GxP lab computing environment which demands uninterrupted service in a state-of-the-art biomedical research center. Specific emphasis of the role includes building and supporting specialized GxP lab computing platforms, installing and configuring scientific applications, customizing system configurations to meet and exceed scientific demands.
In this role you will lead all regulatory compliance activities, ensure standards and policies for GxP products/services including proper system risk management, change control management and system qualification or validation.

•Lead projects with measurable business results through the delivery and onsite support of lab technology solutions and capabilities for scientists in a GxP lab environment.
•Provide technical expertise for the planning and definition of new system requirements during the evaluation, selection and implementation of lab systems related to vendor supplied software packages/instrumentation systems.
•Ensure adherence to Novartis global Information Security and Quality standards and policies for all products/services.
•Ensure Regulatory Compliance (e.g. GLP & GCP) standards and policies for GxP products/services.
•Responsible for leading and executing proper system risk management, change control management and system qualification or validation for GxP lab systems.
•Work collaboratively with other IT groups, interact daily with BR scientists, external partners and vendors.
•Create, track and close Lab IT service tickets while delivering an excellent customer service experience with professionalism and confidence.
•Consult with various vendors and customer levels to advise new and improved solutions that will streamline and/or expedite the delivery of improved laboratory research and its supporting business applications/processes.
•Research / evaluate, architecting, testing, and provide third tier onsite support for all aspects of Lab IT.

This opportunity is located at the Novartis Cambridge (MA) site and will not have the ability to be located remotely. Relocation assistance is not available.

The pay range for this position at commencement of employment is expected to be between $130,400 and $195,600 per year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Commitment to Diversity & Inclusion:
We are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please let us know the nature of your request, your contact information and the job requisition number in your message:

• Novartis: e-mail [email protected] or call +1 (877)395-2339
• Sandoz: e-mail [email protected] or call: +1-609-422-4098

Role Requirements
Role Requirements

•5+ years of experience with excellent understanding of research processes and scientific information systems and how they relate to drug discovery or drug development environments.
•In depth experience in all GxP related activities including risk management, change control, system qualification, regulation and compliance.
•Excellent understanding and practical experience integrating enterprise components to deliver end-to-end solutions for specific research processes in a GxP lab environment.
•Experience in Biotech or Biopharma industry specifically in Lab IT service management, lab infrastructure client management, scientific product management.
•Experience in bio-analytical laboratories and workflows with in-depth Lab IT knowledge supporting scientific instrumentation systems such as Softmax Pro, SpectraMax MSD, QuanStudio, BioRad, BDFacsLyric, Via-Cell, Nanolab, Xcalibur.
•Proven capability interacting with scientists in a complex global research organization.
•Strong working knowledge of Windows and Linux operating systems, including installation, configuration, and troubleshooting.
•Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues.
•Strong communication and interpersonal skills, with the ability to effectively collaborate with laboratory staff, IT teams, and external vendors.
•Ability to work independently and manage multiple priorities in a fast-paced environment.

Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what’s possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and Reasonable Accommodations:Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.