Northrop Grumman Hiring for Onboarding Administrator Job at Irving, TX Full Time

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people’s lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation’s history – from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they’re making history.

Northrop Grumman Enterprise Services is seeking an Onboarding Administrator responsible for facilitating a seamless, customer-centric onboarding experience for our new hires and transferring employees. This person will serve as the primary point of contact throughout the Onboarding process, interacting with pre-hires, hiring managers, IT, HR, and external vendors.

THIS ROLE IS NOT 100% VIRTUAL – ELIGIBLE CANDIDATES MUST BE LOCAL TO IRVING, TX and able to regularly go on site (2-3x a week)

Responsibilities include, but are not limited to:

• Engage Pre-hires and transfers to facilitate the onboarding / transfer process, provide status, and gather additional information as needed
• Partner with Recruiting, Security, HR, Payroll, and other internal resources to successfully onboard candidates in a timely fashion in compliance with government regulation and company policy
• Review applications for completeness, working with Recruiters to gather missing information in preparation for offer generation
• Initiate and tracks status of pre-employment investigations (background check and drug screen)
• Troubleshoot and resolve issues associated with variety of actions throughout the process
• Process new hire and transfer related transactions within our HR system (Workday) utilizing desktop procedures and other reference tools
• Administer tasks within the applicant tracking and onboarding systems (ServiceNow), ensuring case documentation is accurate and complete
• Answer a broad range of questions related to the Onboarding process from a variety of internal and external stakeholders through a variety of channels (telephone, email, text)
• Maintain accurate and complete documentation of actions utilizing organizational systems and Microsoft Office suite
• Participate in continuous improvement of processes and systems to promote efficiency and customer experience

• Be able to adhere to an assigned work schedule and work a variety of shifts to support business needs across multiple time zones.

The ideal candidate will:

• Be highly motivated, self-directed and passionate about our people
• Possess effective organization and planning skills
• Be able to manage multiple priorities and function independently with minimal supervision
• Have ability to use judgment to identify and troubleshoot issues
• Possess impeccable attention to detail
• Be able to thrive within a results-oriented, fast-paced, deadline-driven environment

Basic Qualifications:

• Bachelor’s degree or a high school diploma and 4 years of related experience
• Ability to work on site in Irving, TX 2-3x a week
• Strong customer service, problem solving, and technology skills
• Experience using web-based tools and websites to complete actions or troubleshoot issues
• Proficiency with the Microsoft Office suite (Excel, Word, and PowerPoint)
• Strong verbal and written communication skills
• Effective listening, reading and comprehension skills

Preferred Qualifications:

• Knowledge and previous Human Resource experience, specifically as it relates to Onboarding, Staffing, Recruiting, and Pre-Employment Investigations (PEI)
• Previous experience interacting with a variety of stakeholders including Pre-hires, Talent Acquisition, Hiring Managers, and HR in a service center environment
• Demonstrated excellence in organizational and time management skills
• Confident phone presence and exceptional customer service skills
• Prior experience using Workday
• Experience using telephony systems and case management systems such as ServiceNow
• Experience using a texting system such as TextRecruit
• Computer literate; current on new technology such as MS 365 and Microsoft Teams

Salary Range: $44,000 USD – $73,300 USD

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The health and safety of our employees and their families is a top priority. The company encourages employees to remain up-to-date on their COVID-19 vaccinations. U.S. Northrop Grumman employees may be required, in the future, to be vaccinated or have an approved disability/medical or religious accommodation, pursuant to future court decisions and/or government action on the currently stayed federal contractor vaccine mandate under Executive Order 14042 https://www.saferfederalworkforce.gov/contractors/.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.