Northern Essex Community College Hiring for Full-Time SOAR Coach ( available positions) at Haverhill, MA Full Time

Category:: Student Services and Support
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Department:: SOAR Program-Success Grant – 9608
Locations:: Haverhill, MA
Posted:: Nov 3, 2023
Closes:: Open Until Filled
Type:: Full-time
Ref. No.:: 291108
Position ID:: 169523

Job Description:

POSITION: Full-Time SOAR Coach (2 available positions): Special Programs Coordinator; Student Development; SOAR; This position will work both in the Haverhill Campus and the Lawrence Campus; 45 Franklin Street Lawrence, MA 01840; MCCC/MTA Unit Professional Position; 37.5 hours/week, Monday – Friday 9:00 a.m. – 5:00 p.m. (Occasional evening hours. Hours may be adjusted and compensated in alignment with contractual guidelines); Pay Grade 4; State Allocated Position

SUMMARY: The SOAR program is a high-impact cohort-based program that provides students with opportunities for academic success, career development, identity development, and leadership development. The SOAR Program is funded through the SUCCESS fund initiative, coordinated and funded through the Mass. Association of Community Colleges and the Mass. Department of Higher Education.

As a SOAR Coach, you will provide holistic academic and non-academic related support to SOAR program participants. Perform study skills inventory using diagnostics such as LASSI and create student success plans with each student. Develop a student/coach relationship with an assigned caseload of SOAR students; build student motivation and self-confidence, provide study skills strategies, equip students with soft skills, including the ability to communicate with faculty, provide students with information regarding academic and other appropriate on-campus resources. Encourage students to be self-reflective about the learning process. Monitor progress of SOAR coaching students; maintain records of individual coaching sessions, utilize EAB Navigate system to monitor academic performance, provide outreach, and respond to alerts. Provide regular progress reports of SOAR Program participants to the Assistant Director of SOAR.

RESPONSIBILITIES:

The SOAR Coach will be responsible for but not limited to:

• Assist in the continued development, planning, and implementation of SOAR coaching and the delivery of related services as part of the wrap-around student support experience.
• Anticipate and meet all SOAR program participant needs accurately, professionally, and with a commitment to student success.
• Perform outreach via text, email, or phone to schedule Success Plan meetings and consistent check-ins with your assigned caseload of SOAR students.
• Meet with your assigned caseload of SOAR students to complete their Student Success Plans.
• Conduct consistent check-ins with your assigned caseload of SOAR students via text, phone, virtually, or in-person based on student preferences and needs to ensure they achieve their academic and personal goals.
• Monitor the progress of your assigned caseload of SOAR students through Navigate and reach out to students not positively progressing.
• Assist SOAR students with goal setting, time management, assignment planning, and academic and executive functioning skills to support their success using a variety of assessments and tools.
• Help SOAR students, increase self-awareness, identify capabilities, develop action steps to complete goals, and manage setbacks.
• Monitor SOAR students’ early alert notifications, and reach out to students and faculty to assist students in addressing the issue and resolve the alert.
• Facilitate connections between SOAR students and college services.
• Appropriately document your coaching interactions with SOAR students and meetings in Navigate.
• Plan, develop, and deliver relevant workshops across both campuses in the appropriate modalities according to student needs and faculty preferences.
• Work in close collaboration with faculty, academic centers and staff college-wide to deliver individualized SOAR coaching support for students.
• Collaborate with the Center for Accessibility Resources & Services to provide appropriate assistance to SOAR students with disabilities, recommend study strategies, and use adaptive equipment or methods.
• Responsible for working cross-functionally with other teams, building collegial relationships, and other special projects, as necessary.
• Collaborate college-wide to promote SOAR student success.
• Participate in orientation or registration activities as appropriate.
• Participate in professional development activities and collaborate with other SOAR Coaches on best practices and implement findings.
• Attend SOAR staff meetings, college meetings, and events.
• Perform other duties as assigned by the supervisor.
• The Classification Specification is available at: https://www.mass.edu/shared/classificationspecs/specsmccc/Special Programs Coordinator – HB 1112.doc

Requirements:

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in a related field; with three (3) years’ experience and/or training involving area of assignment, which may include college registration, academic advisement, career development, career experience, training, program/project management or administrative work in academic environment/ or an equivalent combination of education, training or experience.
• Experience with online classes (to help students with accessing courses and developing strategies for online classes)
• Experience developing and delivering workshops
• Excellent written and verbal communication skills
• Commitment to providing excellent customer service
• Creative problem-solving abilities

PREFERRED QUALIFICATIONS:

• Master’s Degree in Student Affairs or related field
• Experience working in community college
• Experience with skills inventory diagnostics such as LASSI
• Experience teaching learning strategies
• Knowledge of strategies and adaptive equipment or methods for students with disabilities
• Bilingual (Spanish/English)
• Experience working with and supporting a culturally diverse population

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.

Additional Information:

SALARY: Anticipated salary range is $52,754.00 to $57,546.00 annually with complete fringe benefit package. Complete fringe benefit package including competitive health insurance, free dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Actual salary calculated in compliance with MCCC/MTA classification system. Transcripts will be required at the time of hire.

ANTICIPATED START DATE: ASAP

Application Instructions:

TO APPLY: To be considered for this position click on the “Apply Now” button, you will be prompted to setup a new account or login to an existing account. You will be able to upload the following required documents for consideration:

• Cover Letter, describing your qualifications and experience
• Resume/CV

Review of applications will begin 5 business days from the posting date and will continue until the position is filled.

**Please note that finalist candidates will be asked to provide contact information for three (3) professional references.

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College’s Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ [email protected]), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the College’s Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College’s website at: http://www.necc.mass.edu/clery