Northern Essex Community College Hiring for Full-Time Employment Counselor at Haverhill, MA Full Time

Category:: Career Services (MassHire)
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Department:: MassHire – 9801
Locations:: Haverhill, MA
Posted:: Aug 22, 2023
Closes:: Open Until Filled
Type:: Full-time
Ref. No.:: 287320
Position ID:: 166538

Job Description:

POSITION: Full-Time Employment Counselor: Career Development Counselor; MassHire; Merrimack Valley Career Center (MVCC); MCCC/MTA Unit Professional Position; 37.5 hours per week, Monday through Friday, 8:00AM – 4:30PM (Occasional evening hours. Hours may be adjusted and compensated in alignment with contractual guidelines); Pay Grade 4; Grant Funded Position.

SUMMARY: The Employment Counselor provides services for job seekers to assist them to become job ready. The Employment Counselor advises career center customers on such matters as job search methods and job interview processes; reviews and analyzes customer information through records, tests and interviews; conducts counseling interviews with customers; describes, explains, and conducts assessment related to eligibility for specific programs, describes and explains procedures and benefits related to agency programs; delivers workshops and information sessions, maintains liaison with public and private organizations; compiles occupational, educational and other information; maintains timely and comprehensive customer information in the Massachusetts One Stop Employment System (MOSES) database and performs related work as required. A primary purpose of this position is to provide services to individuals through the Reemployment Services and Eligibility Assessment Program (RESEA). RESEA is funded by the U.S. Department of Labor to help unemployment insurance claimants return to work faster.

RESPONSIBILITIES: Specific duties for this position include:

• Present career center seminars to provide information about the wide variety of career center services available to help individuals with their job search.
• Conduct RESEA reviews which include intensive one-on-one career action plan guidance and development and job search review.
• Provide information, assistance, support and guidance to customers on such matters as job search methods, job interview process and identifying solutions to real or perceived barriers to employment to enable job seekers to become job ready.
• Recommend specific courses of action to prepare customers for employment and/or training opportunities.
• Conduct comprehensive assessment of each customer. This assessment includes review and analysis of customer information obtained through records, tests and interviews to appraise work history, transferable skills, educational background, interests, aptitudes, abilities, and personal characteristics, consideration of labor market information, and determination of marketability.
• In collaboration with the job seeker customer and based on results of comprehensive assessment, develop a career action plan that outlines services, including, but not limited to, education and training, that will lead to achievement of the job seeker’s employment goal.
• Participate in a team approach to determine the customer’s suitability for participation in WIOA, Trade, National Dislocated Worker Grants, and specialty funded services. When appropriate, determine eligibility for job seeker customers to enroll in these programs. Verify all documents/records to ensure appropriate and thorough documentation and recordkeeping for monitoring and compliance with the DOL regulation and agency policies and procedures.
• Oversee a complex and extensive case load which involves maintaining ongoing customer contact to determine progress of job search and/or training until the customer has found employment. Conduct counseling interviews with jobseekers to provide guidance, suggest approaches and assist them in achieving occupational, educational or vocational goals in accordance with federal and state law and regulations and agency guidelines.
• Maintain and document all services and notes in the Massachusetts One Stop Employment System (MOSES) database for monitoring review and compliance.
• Describe, explain or answer inquiries concerning eligibility, procedures and benefits using agency guidelines to inform customers and other interested parties of agency programs and services.
• Maintain liaison with public and private organizations, including WIOA partner organizations and community organizations, to promote programs and services, exchange information and develop the resources necessary to provide high quality customer services.
• Perform related duties such as maintaining records, preparing reports and attending meetings, as required.
• Participate in staff development and cross training opportunities that expand and support functional skills and promote professional growth.
• The Classification Specification is available at: https://www.mass.edu/shared/classificationspecs/specsmccc/Career Development Counselor – HB 1109.doc

Requirements:

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Counseling, Psychology, or closely related field with three (3) years’ experience and/or training that includes vocational counseling, vocational testing/assessment, vocational referrals, employment services, or career development/transition; or an equivalent combination of education, training, and experience may be used as substitute for the education requirement.
• Strong career counseling, case management experience required.
• Bilingual (Spanish/English) required.
• Ability to work independently.
• Strong oral and written communication skills.
• Ability to interact with a wide range of individuals and personalities.
• Knowledge of regional employment and workforce trends.
• Transportation and valid driver’s license required.

PREFERRED QUALIFICATIONS:

• Past experience in employment and training, human resources, counseling or marketing.
• Experience working with and supporting a culturally diverse population

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.

Additional Information:

GRADE AND SALARY: Anticipated salary range is $52,754 to $57,546 annually with complete fringe benefit package. Complete fringe benefit package including competitive health insurance, free dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Actual salary calculated in compliance with MCCC/MTA classification system. Official transcripts will be required at the time of hire.

ANTICIPATED START DATE: ASAP

Application Instructions:

TO APPLY: To be considered for this position click on the “Apply Now” button, you will be prompted to setup a new account or login to an existing account. You will be able to upload the following required documents for consideration:

• Cover Letter, describing your qualifications and experience
• Resume/CV

Review of applications will begin 5 business days from the posting date and will continue until the position is filled.

**Please note that finalist candidates will be asked to provide contact information for three (3) professional references.

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College’s Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ [email protected]), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the College’s Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College’s website at: http://www.necc.mass.edu/clery