Job Description:
POSITION: Full-Time EDP Systems Analyst I: EDP Systems Analyst I; IT and AV Client Services; Lawrence Campus (45 Franklin Street); 37.5 hours/week; AFSCME Unit I Position
SUMMARY: This position will aid faculty, students and staff in the areas of educational audiovisual and information technology. The position assumes responsibility for setting up, operating, troubleshooting and maintaining instructional technology and content-delivery systems. Travel between campuses, weekend hours, holiday hours and/or various start and end times may apply depending on service demand and coverage needs.
This position will configure, install, maintain, upgrade and manage computer hardware and peripherals; recommend and implement improvements to the computer inventory on campus to meet current and future business requirements. Maintain IT equipment purchasing documentation. This position will help support end users via Service Desk phone, email, Service Desk ticketing application and in person/desktop support. The successful candidate will have experience with full range of PC technology, Windows 7, 10, Active Directory (AD), managing AD accounts, a working knowledge of O365, VPN. Candidate must be a self-starter, able to work alone with minimal direction, and prioritize requests from multiple people. Candidate must exhibit excellent customer service, communication, problem solving skills.
Additional responsibilities related to this position may include assisting in the daily operations of the following: general maintenance, diagnosing, repairing PC hardware and software problems for NECC computers as well as basic support for other IT systems such as telephones, printers, copiers and any other IT equipment.
RESPONSIBILITIES:
The responsibilities include, but are not limited to the following:
Requirements:
MINIMUM QUALIFICATIONS:
*Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.
PREFERRED QUALIFICATIONS:
BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.
Additional Information:
SALARY: $2,242.56 – $3,186.69 biweekly ($58,306.56 – $82,853.94 annually). Pay grade 19; An appointment from outside the bargaining unit (AFSCME) must start at Step I of the range. Complete fringe benefit package including competitive health insurance, free dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits.
ANTICIPATED START DATE: ASAP
Application Instructions:
TO APPLY: To be considered for this position click on the “Apply Now” button, you will be prompted to setup a new account or login to an existing account. You will be able to upload the following required documents for consideration:
Review of applications will begin 5 business days from the posting date and will continue until the position is filled.
**Please note that finalist candidates will be asked to provide contact information for three (3) professional references.
Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College’s Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ [email protected]), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Prospective employees are encouraged to review the College’s Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College’s website at: http://www.necc.mass.edu/clery
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