NorMed Hiring for Customer Service Representative/Operations Assistant Job at Tukwila, WA Full Time

Customer Service Representative/Operations Assistant

NorMed, the premier manufacturer of immediate care employee medical and first aid supplies has an excellent opportunity for a talented individual to join our company as a Customer Service Representative/Operations Assistant.

For the past 48 years, NorMed has remained committed to elevating health and well-being. Our mission of achieving safety by manufacturing high-quality medical and first-aid supplies has been a driving force for our evolution. We want to invite you to become a part of our dynamic team.

We’re seeking someone looking for more than a paycheck – someone who wants to be part of a strong team that continually impacts the success of our business. We have an excellent reputation with employees who wish to learn new skills, get involved in many new projects and learning experiences, and advance their careers and capabilities.

The ideal Customer Service Representative/Operations Assistant is motivated with high energy, accurate, efficient and able to work independently to solve problems and move multiple projects to completion by the required timelines.

Summary of Duties and Responsibilities:

• Customer Service Representative: Responsible for handling both inbound and outbound calls, answering customer questions taking orders, preparing quotes, presenting and suggesting new products, probing for customer feedback and interacting with customers to develop and encourage new business while effectively establishing and maintaining an outstanding working relationship with our customers.
• Operations Assistant: Handle various projects and other administrative duties such as coordinating facilities projects, updating of our websites for new products/descriptions/pricing, proof reading artwork, handling quality control, assisting with accounting functions, etc.

Job requirements:

• Demonstrable successful experience of 3+ years in various capacities related to customer service and project management and coordination for a small to mid-size company ($5M to $15M), or a smaller division of a larger organization.
• Ability to prioritize, work independently and problem solve to get to a successful end result.
• People skills with an emphasis on communications, planning and personal accountability.
• Able to embrace an enterprise of wide perspective rather than just a narrow task perspective.
• Detail oriented and the capability of managing multiple tasks simultaneously.
• A passion for business and career development

NorMed, offers a competitive compensation plan and benefits package including PTO, medical/dental insurance, profit sharing, 401(k) with employer match, free parking and a tobacco-free campus. Full COVID-19 vaccination is required for employment.

Job Type: Full-time

Pay: $22.00 – $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Office

Ability to commute/relocate:

• Tukwila, WA 98168: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location