NC State University Hiring for Background Check Program Assistant at Raleigh, NC Full Time

Posting Number:

PG193630SP

Internal Recruitment:

No

Working Title:

Background Check Program Assistant

Anticipated Hiring Range:

$40,000 – $45,000

Work Schedule:

Monday – Friday, within normal business hours (40 hours per week).

Job Location:

Raleigh, NC

Department:

UHR Service Center

About the Department:

NC State University is a nationally recognized, major research university that is organized into 10 colleges that cover a diversity of fields from humanities and social sciences to engineering and veterinary medicine. In addition to the main campus, the university has research stations/field laboratories, nurseries and greenhouses, a research forest, and research and extension facilities located around the state. The university has a presence in all 100 counties. The university’s Centennial Campus is continually evolving into a research park that combines university, corporate, and government research efforts. This collaboration and unique blending of public-private partnerships impacts the scope of the university at both the state and national level.

The Division of Human Resources encompasses the functional areas of employment, classification, compensation, organization design, benefits, employee relations, learning and organizational development, and human resources information management. These services are directed, managed, and provided by the division for over 4000 SHRA/staff employees, approximately 2000 EHRA professional and administrative employees, and 1800 faculty as well as a temporary workforce. The Division provides leadership to the university administration, managers, and employees by being a progressive and innovative provider of human resources services.

The Background Check Program provides guidance and services to hiring units and administrators in the submission, secure, review, and assessment of criminal, sex offender, credit, motor vehicle, and international background checks. The Program also is responsible for ensuring that educational credentials are appropriately verified and maintained. In addition, the Program has responsibility for ensuring compliance with the federal Motor Carrier Safety Regulations as applied to Commercial Drivers’ License holders at the University.

Essential Job Duties:

The UTS Background Check Program Assistant provides technical and programmatic support to the Background Check Program and acts as a program liaison for University Temporary Services staff and ensures the timely and accurate processing, review, and analysis/consideration of background check results for University-wide hiring efforts.

The Program Assistant leverages in-depth knowledge of the Background Check Program and UTS staffing needs of both the NCSU and UNC-Chapel Hill campus communities, including policies and procedures related to criminal, sex offender, credit, motor vehicle, and international checks as well as CDL holder program activities and compliance. In addition, the Program Assistant will be responsible for processing education verification requests through the National Student Clearinghouse and facilitating international evaluations through World Education Services for UTS hires.

Responsibilities include but are not limited to:

• Communicating policies, procedures, and regulations to managers, employees, and UTS candidates for employment, including technical assistance to users via phone, email, or in person;
• Facilitating timely processing of thorough and complete background checks.
• Performing quality assurance and communicating and resolving issues with vendors as issues arise.
• Assisting with programmatic and system improvements to include testing, troubleshooting, and training.
• Supporting efforts to ensure that the unit maintains integrity with its database information and reporting.
• Partnering with the Manager to ensure compliance with FCRA, EEOC, FMCSA, and other pertinent state and federal regulations.
• Partnering with the Manager to achieve a compliant Commercial Driver’s License (CDL) alcohol and drug testing program for UTS hires.

Other Responsibilities:

• Ability to understand federal laws, regulations, and legal guidance.
• Possess and apply a thorough grasp of the University’s hiring process and guiding policies.
• Ensure Human Resources’ database integrity and ensure that background check information, employee personal information, and education data is accurate and updated correctly as needed.
• Leverage several systems to facilitate a mostly electronic process.
• Work within the Human Resources Information System, PeopleSoft, to review, process, and approve background checks for hire actions.

Minimum Experience/Education:

Bachelor’s degree; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Other Required Qualifications:

• Ability to effectively work in high-volume, fast-paced, accuracy-driven environment. Attention to detail is critical.
• Ability to multi-task and work independently with good judgment.
• Proficiency with Microsoft Office, Word, PowerPoint, Excel, and Google application equivalents (including Gmail). Ability to learn complex software applications and follow electronically-based processes; strong technical ability.
• Excellent verbal and written communication skills.
• Exceptional communication and customer service skills.
• Demonstrated ability to maintain confidentiality and handle difficult situations with tact and diplomacy.

Preferred Qualifications:

• Experience working with HR Information Systems (HRIS) and Applicant Tracking Systems (ATS); PeopleSoft and People Admin experience preferred. Experience in updating and maintaining HR system information.
• Experience processing, securing, reviewing and assessing background checks.
• Knowledge of terminology used in criminal and motor vehicle reports.
• Knowledge of hiring processes and best practices within university/academia.
• Experience related to the hiring of CDL drivers and administering a DOT-regulated or other drug testing program.
• Experience verifying academic credentials.
• Knowledge of EEOC and FCRA guidelines related to background check processing and consideration.

Required License or Certification:

N/A

Valid NC Driver’s License required:

No

Commercial Driver’s License Required?:

No

Job Open Date:

10/30/2023

Earliest Close Date—- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.):

11/06/2023

Notice to Applicants:

Please note that the work history on your resume must also be included in your application.

Special Instructions:

Please note, you will be required to attach a cover letter, resume and a separate document containing contact information for three professional references.

Position Number:

00106967

Position Type:

SHRA

Position Classification Band Title:

University Program Associate

Position Classification Band Level:

Journey

Position Classification Salary Range:

$31,200 – $56,545

Salary Grade Equivalency:

GN07

Alternate Option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week):

1.0

Appointment:

12 Month Recurring

Mandatory Designation – Adverse Weather:

Non Mandatory – Adverse Weather

Mandatory Designation – Emergency Events:

Non Mandatory – Emergency Event

Time Limited Position:

No

Department Id:

481201 – UHR Service Center

AA/EEO:

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.