NC State University Hiring for Assistant Director for Resident Support and Standards at Raleigh, NC Full Time

Posting Number:

PG192872EP

Internal Recruitment :

No

Working Title:

Assistant Director for Resident Support and Standards

Anticipated Hiring Range:

$68,000 – $72,000 (commensurate with education and experience)

Work Schedule:

Monday – Friday, 8 am-5 pm; some evening and weekend work expected and/or required

Job Location:

Raleigh, NC

Department :

University Housing – Residence Life

About the Department:

The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.
NC State was named a great place to work in the 2022 Forbes annual survey as the best large employer in North Carolina. The Division of Academic and Student Affairs is the place to work for faculty and staff who are passionate about promoting the success of the whole student.
University Housing serves as a unit within DASA. For more information regarding the mission, vision, and values of University Housing, we encourage applicants to review the University Housing website.

Essential Job Duties:

University Housing at NC State University seeks an Assistant Director, Resident Support and Standards to provide leadership and direction for our residential communities regarding protocols and policies in addressing resident behavior and crisis response, as well as providing functional oversight for Housing hearing officers for the conduct process. This position works closely with campus partners and serves on several University Response Teams as the University Housing liaison. The Assistant Director serves as the Compliance administrator for University Housing and is an active member of the University Housing and Residence Life Leadership Teams.

Area Oversight and Partnerships

• Serve as Compliance Administrator for University Housing, including oversight and knowledge of federally mandated training, ensuring completion and on-going training for all levels of staff in the department.
• Maintain and update University Housing’s Community Standards.
• Provide leadership oversight for the Housing Conduct Process.
• Attend and serve as the primary contact and liaison for University Housing with campus partners associated with the following response teams: Student Behavioral Case Management (CARES), OIED Impact Response Team, and Sexual Assault Response Team (SART).
• Serve as backup University Housing representative for the Behavioral Assessment Team (BAT) to the Director, Residence Life.
• Create, establish, and maintain campus partnerships.
• Develop and evaluate areas of responsibilities within University Housing and identify resources to support and maintain operational efficiency and excellence.
• Provide leadership and oversight for departmental response for on-call protocols and the scheduling and management of the Director on-call rotation.

Crisis and Resident Behavior

• Collaborate with Coordinator, Residential Learning to identify and maintain ongoing training and development opportunities in response to crisis, student behavior, reporting, and compliance requirements.
• Serve as the University Housing liaison with the Office of Student Conduct (OSC).
• In conjunction with OSC, design and lead conduct management trainings for University Housing hearing officers.
• Work with OSC to update processes and policies for the conduct process.
• Serve as appellate and final hearing officer for conduct cases heard in University Housing.
• Actively collaborate with University partners to assist with the overall management and tracking of residential behavioral and mental health related issues, maintain detailed records, and communicate as needed to various campus partners within a resident’s case.
• Provide direct case management for residents identified as Students of Concern in conjunction with Prevention Services and in-community staff, where appropriate.
• Follow up, advise, and assist with cases involving campus response teams, including meeting with on-campus residents.
• Meet with residents, staff, and faculty to identify barriers, develop and implement resolutions to support residents’ participation at the University.
• Provide ongoing training for University Housing staff for Students of Concern, response processes, and reporting.

Open and Welcoming Community

• Support the department in creating and maintaining an open and welcoming community.
• Foster a community comprised of various student populations.
• Participate in and encourage staff and resident participation of on-going training related to supporting the needs of the community.
• Serve as an advocate and role model for staff and residents.
• Serve as a resource to University Housing staff in addressing impact from bias-related events.

Administration

• Develop, manage, and reconcile all budgets within area of oversight.
• Respond to all customer service inquiries.
• Provide regular hearing officer audit to Residence Life leadership for performance and workload.
• Update Housing Strategic Metrics based on area of oversight and report out updates to department and campus partners.
• Complete employment conduct checks for all University Housing student staff.
• Maintain up-to-date records within Maxient including access and database management.
• Develop staff resources and assist in the maintenance of the Moodle Conduct Resource.
• Responsible for updating cases in Maxient within scope of work related to Conduct and identified response teams, as needed.

Departmental Responsibilities

• Participate in area and departmental decision-making regarding vision setting, policies and procedures, programs, residential experiences, and facilities.
• Serve as the Clery Liaison for University Housing.
• Compile, track, and develop data on behalf of University Housing for annual University Clery Report.
• Assign Clery tags in Maxient for all conduct and information cases assigned to University Housing in ongoing collaboration with the Clery Compliance Coordinator.
• Register and monitor completion of mandatory trainings for all University Housing employees, to include but not limited to: Clery, Title IX, Workplace Violence Prevention, Minors on Campus, Child abuse recognition and reporting, etc.
• Participate in departmental assessment efforts.
• Participate in recruitment and selection processes for University Housing, as well as staff searches both internal and external to the department.
• Lead and/or serve on University Housing, Division of Academic and Student Affairs, and/or campus partner committees as appropriate and needed.
• Represent University Housing at University outreach events as needed.
• Support Inter-Residence Council and National Residence Hall Honorary.
• Support and participate in the development and implementation of the department’s residential curriculum.
• Attend departmental meetings and training for University Housing.
• Assist with move-in, transitions, closing, and other Department or University events as needed.
• Engage in professional development opportunities.
• Perform other duties as assigned.

Other Responsibilities:

This position requires some night and weekend work in order to support the campus community. This position is expected to serve in a Director-level on-call system for the department and may have to respond to campus to provide leadership and support during emergency situations after hours.
This position is required to handle confidential information appropriately and is bound by the Family Educational Rights and Privacy Act (FERPA). This position is also a Campus Security Authority (CSA) under the Clery Act as well as reporting responsibilities under Title IX for any crimes of incidents of sex discrimination which they are made aware. In addition to reporting, training is required for these designations.
On a specific event/condition basis, the University may also take the unusual measure of “calling-in” employees who are not normally designated as “mandatory” and temporarily assign them to this status, if a specific adverse weather or other emergency event is critical enough to require it, as determined by the employee’s immediate supervisor or next level manager.

Minimum Education and Experience:

• Master’s degree in higher education, college student personnel, counseling, or a related field; a minimum of 3 years post-Master’s degree full-time Residence Life/Housing or counseling experience; experience in crisis management.

Other Required Qualifications:

• Strong administrative and communication skills; experience developing and/or maintaining effective campus partners.

Preferred Qualifications:

N/A

Required License(s) or Certification(s):

N/A

Valid NC Driver’s License required:

No

Commercial Driver’s License required:

No

Job Open Date:

09/19/2023

Anticipated Close Date:

Open Until Filled

Special Instructions to Applicants:

Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references.

Position Number:

00004269

Position Type:

EHRA Non-Faculty

Full Time Equivalent (FTE) (1.0 = 40 hours/week):

1.00

Appointment:

12 Month Recurring

Mandatory Designation – Adverse Weather:

Mandatory – Adverse Weather

Mandatory Designation – Emergency Events:

Mandatory – Fire/Explosions, Mandatory – Medical Emergencies, Mandatory – Hazardous Material Incidents, Mandatory – Transportation Accidents, Mandatory – Evacuations/Natural Hazards, Mandatory – Utilities/Infrastructure Failure, Mandatory – Threats of Violence/Terrorism/Interpersonal Emergencies

Department ID:

242240 – Residence Life

AA/EEO:

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.