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NATIONAL GRID CO USA (NE POWER) Hiring for Technical Training Analyst Job at Liverpool, NY Full Time
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About us
National Grid is hiring a Technical Training Analyst. This position will be located in Henry Clay Blvd, NY.
Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
To deliver high quality learning experiences that meet clients’ technical, regulatory and safety learning needs through a blended learning approach and support the design and development of learning solutions.
Job Purpose
This position will support the NY Technical Training team with capturing and creating reports regarding the delivery of gas training and compliance programs across National Grid’s New York service territory. The Analyst will ensure the coordination of training and testing schedules is facilitated in compliance with DOT and state specific pipeline safety regulations. This position is accountable for LMS learning record administration, including but not limited to updating learning histories, monitoring course completions, attendance, assessments, and qualifications for NY Gas employees and contractors.
Key Accountabilities
- Ensuring compliance, regulatory and safety training and exams are scheduled on-time.
- Coordinate with the OQ team, Gas Resource Planning, and Operations to provide reporting requirements necessary to meet customer expectations and the business plan.
- Partners with key internal stakeholders to track employee movement related to job changes and new hires, new to role impacted by compliance, regulatory and safety training.
- Provide Learning Management System technical support to Operations managers, supervisors, and field personnel.
Qualifications
- Knowledge of and effective use of scheduling systems encompassing multiple attendees
- Experience with Learning Management Systems, preferably SuccessFactors
- Proficiency in relevant software e.g. Microsoft Office products (Excel, Word, Outlook)
- Strong knowledge of technical and safety policies / procedures/ standards and regulatory requirements
- The ability to manage time and schedules to meet deadlines
- Good written and oral communication skills with rigorous attention to detail
- The ability to thrive in a fast-paced and intellectually demanding environment
- Preferably have experience of digital ways of working
More Information
Salary
$62K – $73K a year
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
