NATIONAL GRID CO USA (NE POWER) Hiring for Analyst, Customer Energy Management Job at Waltham, MA Full Time

About us

National Grid is hiring a Data Analyst, Customer Energy Management(CEM) in our Waltham office
This is a Hybrid Role

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

The Data Analyst, Customer Energy Management is responsible for ensuring accurate and timely reporting of all Key Performance Indicators (KPIs) included in National Grid’s Three-Year Energy Efficiency Plan, with a special focus on those metrics associated with ensuring increased participation across key customer segments including but not limited to renters, English isolated customers, moderate income, small businesses, and customers located in Environmental Justice communities.

Key Accountabilities

• Coordinates between statewide management committees, implementation teams, and marketers to understand full scope of KPIs in order to develop process to successfully report on monthly, quarterly, and annual commitments.
• Creates new reporting structures and works internally to ensure appropriate development of internal tracking system enhancements.
• Experience with regulatory reporting and benefit cost modelling.
• Tracks investments through procurement and specifically in Environmental Justice communities
• Aggregates new data, incorporates any new information from key Evaluation studies
• Supports data strategy with current program implementation vendors and works with dedicated vendors joining and analysis of data, as needed.
• Develops and maintains relationships with key external stakeholders (state energy and environmental departments, other utilities and energy efficiency program administrators) to coordinate and collaborate on new or modified offerings in order to expand opportunities to better serve new and existing customers while ensuring the best value for National Grid.

Qualifications

• A Bachelor’s degree in a business, statistics or data analysis related area or 1-3 years of related experience, or equivalent work experience.
• Knowledge of the electric and gas industry; energy efficiency or decarbonization programs, local and national energy policy is strongly preferred.
• 1-3 years of energy efficiency evaluation or energy industry related analytical and/or regulatory work.
• Knowledge of relevant industry practice.
• Strong oral and written communications skills.

More Information

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.