Mohawk Valley Community College Hiring for Technical Assistant – Student Accessibility and Wellness (PT) at Utica, NY Full Time

Technical Assistant – Student Accessibility and Wellness (PT)

Salary: $18.00 per hour

Mohawk Valley Community College provides accessible, high-quality educational opportunities to meet the diverse needs of our students. We are the community’s college, committed to student success through partnerships, transfer and career pathways, and personal enrichment.

The College is looking for exceptional colleagues to join the MVCC community. We are currently seeking a part-time Technical Assistant in our Student Accessibility and Wellness (SAW) department. The Technical Assistant assists in the maintenance of student information systems that support the Offices of Accessibility Resources (OAR) and College Community Connection (C3). This individual will use the student information system to ensure student record compliance and assist in the development of communication streams, documentation, and social media content.

Key responsibilities for this position include:

• Utilizes College systems and software programs to assist OAR/C3 with intake, document scanning and electronic filing;
• Maintains and ensures accuracy of records in student information system. Coordinates information with other departments and agencies as needed;
• Creates, maintains, and coordinates routine and ad hoc data reports for OAR and C3;
• Works closely with Information Technology to create new workflows to support the departments’ needs;
• Coordinates the incoming OAR/C3 phone lines and email, answering questions, and guiding students seeking assistance;
• Provides communication and outreach to OAR and C3 students;
• Complies with the Family Educational Right and Privacy Act (FERPA) and college technology policies and processes;
• Performs other duties related to this job description and as assigned by the Director of Student Accessibility and Wellness.

This part-time position will consist of daytime hours with a maximum of 29 hours per week.

Qualifications:

Required Qualifications:

• Associate degree or 60 credit hours completed
• Microsoft Office experience
• Self-motivated
• Multi-task and critical thinking abilities

Preferred Qualifications:

• Experience using student information system (Banner) and other technologies
• Experience working with individuals with disabilities or within non-profits dedicated to eliminating financial or other barriers

Special Instructions to Applicants: Official academic transcripts required upon hire.

Review Start Date: 1/1/2024

Mohawk Valley Community College is an Affirmative Action,Equal Opportunity Employer deeply committed to a community of excellence,equity, and diversity. MVCC maintains an inclusive learning environment inwhich students, faculty, administrators, staff, curriculum, social activities,governance, and all other aspects of campus life reflect a diverse,multi-cultural, and global worldview. We value the many similarities anddifferences among individuals and groups. We are committed to preparingstudents to understand, live among, appreciate, and work in a world made up ofpeople with different ethnic and racial backgrounds, military backgrounds,religious beliefs, socio-economic status, cultural traditions, differentabilities, sexual orientations and gender identities. All qualified applicantswill receive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, national origin, veteran statusor on the basis of disability.