Millersville University of Pennsylvania Looking for Assistant Director of Admissions Full Time

Requisition Number: P00816

Department: Admissions Counselors/Recruiters

Days Worked: Monday – Friday with some weekends.

Hours/Shift worked: 8:00 am – 4:30 pm with some evenings.

Job Summary/Basic Function

The Assistant Director of Undergraduate Admissions supports the strategic plans and enrollment efforts of the university and the department. This position represents the university to community partners, school counselors, prospective students, and family members. The Assistant Director is the primary contact person between the prospective student and the University. They are responsible for assisting in all phases of recruitment and enrollment of new students, including application review and evaluation, extensive off-campus recruitment travel and territory management, personalized follow-up of candidates for admission, on campus visits, events and programs, group or individual presentations and guiding prospective students. The Assistant Director of Admissions together with the Director of Admissions and other staff members will set goals and lead a collaborative effort to develop and implement both short- term and long-term recruitment strategies to ensure that the department meets the enrollment objectives. The primary recruitment territory will include, but not be limited to, Philadelphia, South Jersey, Maryland, Delaware, DC, and Virginia.

Additionally, the Assistant Director of Undergraduate Admissions will coordinate the recruitment plan focused on incoming student initiatives along with clear goals, objectives, and strategies for the undergraduate admissions team and university.  This position collaborates with other offices including, but not limited to: New Student Programs, Enrollment Marketing & Communications, Veterans and Title XI.

Located in Lancaster County, Pennsylvania, Millersville University of Pennsylvania is one of the 14 public universities of Pennsylvania’s State System of Higher Education. Our pillars of distinction include exceptionally strong student-faculty relationships, numerous programs of distinction, a beautiful campus and vibrant location, and successful job placement for our students. Our students’ success, both inside and outside of the classroom, is our highest priority, and we provide numerous opportunities to facilitate their academic, personal, and social growth and development. Almost 70 baccalaureate programs are available for our 6,600 students to find their path. Several of our programs are multidisciplinary in nature, combining science, technology, and art to create a more progressive degree. One thousand graduate students enroll in 21 master’s and three doctoral programs. Our faculty are highly respected in their fields and dedicated to the success of students in the classroom, research labs, and in campus life. Over 66,000 alumni live in all 50 states and in 72 countries around the world. We seek individuals who embrace and value our EPPIIC values of exploration, public mission, professionalism, inclusion, integrity, and compassion.

Annual Salary: $50,308.00, plus comprehensive benefits starting on the first day of employment, including: 

At Millersville University we are committed to fostering a learning and working environment that promotes the intersectionality of diversity to foster a climate of inclusion. Employing our EPPIIC values and the principles of Inclusive Excellence, we hold that an inclusive community is a core value that is an essential part of the foundation for our learning and working environment. Millersville University is an equal opportunity employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity or gender expression. Individuals from traditionally underrepresented populations are encouraged to apply.    

Required Qualifications

• Bachelor’s Degree by the start date/time of appointment. 
• Experience working in higher education.
• Experience with event planning.
• Familiarity with higher education information systems and/or customer relationship management (CRM) software (i.e. Banner, Peoplesoft, Technolutions Slate).
• Excellent oral, written, interpersonal communication skills.
• Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook. 
• Ability to work with students of diverse cultures, racial and ethnic groups.
• Demonstrated strong analytical and excellent problem-solving skills.
• Demonstrated ability to meet deadlines and exhibit initiative and self-motivation.
• Ability to work independently and in coordination with others.
• Ability to prioritize tasks and demonstrate a high level of customer service.
• Evidence of a commitment to diversity, equity, and inclusion. 
• Ability to work/travel evenings and weekends as needed.
• Valid driver’s license.
• Successful interview which will include a 10-minute presentation.
• Successful completion of three background checks. 

Preferred Qualifications

• Master’s Degree.
• 3+ years of experience working in a high paced admissions office.
• Experience managing a caseload of applicants; reviewing applications for admission.
• Experience with developing and executing a recruitment plan.
• Familiarity with Slate.
• Bilingual, English and Spanish.

Job Description

• Conduct in-state and out-of-state high school visits, college fairs, transfer fairs, and specific events related to student enrollment. 
• Independently research, strategically plan, coordinate, schedule, execute, and analytically evaluate high school visits, community college visits, college fairs and alternative territory recruitment programs in primary recruitment area to meet enrollment targets while actively maintaining relationships with community members, school counselors, prospective students, and families in assigned territory. 
• Plan and execute 6 to 12 weeks of fall and spring recruitment travel schedule to include high schools, community colleges and special programs. Provide a summary of travel prior to traveling.
• Provide outreach to students through the application process by communicating via text message, email, phone, video conference and in person in a timely manner. 
• Assess individual student needs and provide information to school counselors, students and families regarding educational opportunities and options, admission and other requirements, policies and procedures, transfer of credit, and financial assistance, as appropriate.
• Establish a communication plan to connect with inquiries applicants, admits and deposited students throughout the enrollment cycle.
• Manage a caseload of applications for admission into Millersville University.
• Evaluate, review credentials, and interview several hundred candidates while reaching an admissions decision independently. Make decisions on admitting, denying, or waitlisting students in a timely manner based on the operational goal of the department. 
• Utilize our Customer Management System (CRM), Slate, to view student records, log interactions, develop queries, review applications, add events, create/submit forms and communicate with students. 
• Develop and implement on-and off-campus programs designed to promote Millersville University in a positive and ethical manner.
• Assist in planning and executing admissions office events including but not limited to campus visits, multicultural outreach programs, open houses, junior preview days and admitted student expos. Coordinate yield initiatives which can include but are not limited to instant decision days, application workshops and receptions. 
• Conduct information sessions to student groups visiting campus. 
• Create content for special population of students. Develop and make presentations to prospective students, parents, and guidance counselors for college fairs and high school visit programs. Assist in the development of admissions publications. 
• Provide a summary of recruitment trends. Make recommendations on ways to remove barriers and move students through the enrollment funnel.  
• Develop a recruitment plan set forth by department goals and trends.
• Propose and assist in the formulation of new admissions policies and directions.
• Act on issues as needed in the absence of the Associate Director of Admissions.
• Serve as a liaison to academic departments as determined by the Associate Director. Develop and maintain relationships with on-campus departments and organizations involved in outreach to students. 
• Uphold professional guidelines set-forth by the National American Counseling Association (NACAC).
• Assist Associate Director with overall coordination of recruitment travel.
• All other duties as assigned.

The Assistant Director of Admission is responsible for the following areas:

• Develop academically qualified incoming recruitment goals with the Associate Director of Admissions and Director of Admissions. 
• Update, coordinate, track and regularly assess the department’s incoming student recruitment plan each year.
• Review and analyze first-year and out of state recruitment data and reports. Provide summary of recruitment trends at the end of each semester, for the upcoming year and compare trends to prior years. Make recommendations on ways to remove barriers and move students through the enrollment funnel. 
• Update, review, create and propose policies to ensure student success through recruitment and enrollment processes.
• Regularly review Admissions’ office policies and procedures to assess inclusiveness; suggest updates or modifications to processes in order to expand access and inclusive practices.
• Recruit, and train student workers. Implement a specialized training program and opportunity for student workers to serve as leaders in the admissions office. Work collaboratively with the Associate Director of Recruitment to onboard new student workers through diversity and inclusion training. 
• Assist with on-boarding of new employees, student workers and graduate assistants. 
• Develop and implement on- and off-campus programs designed to promote Millersville University to first-year students specific to but not limited to out of state, undocumented, domestic-international, and legacy students. 
• Coordinate recruitment efforts through community partnerships and Community Based Organizations. Host meeting with partners/liaisons and provide regular updates on enrollment, initiatives, policies, and programming. 
• Create and develop content and a communication flow.

Posting Close Date

03/20/2022