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Microsoft Hiring for Senior Business Program Manager – Digital Sales Enterprise at Irving, TX Full Time
Job Description
OverviewMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve ourmission. Digital Sales Enterprise, part of Microsoft’s Small, Medium & Corporate (SMC) and Digital Sales organization, empowers our customers through the unique value of the Microsoft Cloud by building a globally-led, digital-first scale organization aligned with partners. You will have an opportunity to work collaboratively across teams while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Customer Obsession. If you have a passion for driving digital-first solutions and delivering customer satisfaction, we invite you to learn more about Digital Sales Enterprise and the value we bring to our customers, partners, and one another, every day. If you have a passion for creating clarity, generating energy, and delivering success, and are looking for a role that provides an opportunity to influence across the company, enjoy working in a fast-paced environment, and are ready to identify opportunities for growth and drive scale, we’d love to hear from you.
ResponsibilitiesAs a Senior Business Program Manager – Digital Sales Enterprise, you will be responsible for driving change management and building out core processes as the Digital Sales Enterprise (DSE) organization continues to grow and evolve. This role will be accountable for operationalizing sales strategy, driving growth, and accelerating transformation through strategic thinking, operational rigor, change management excellence, and sales enablement leadership. Be the change management leader. Collaborate with key stakeholders across Sales, Human Resources, Finance, Operations, and Leadership teams to ensure the DSE sales strategy lands. Build and execute the DSE communications plans, including integration with the broader sales organization’s change management/comms plans. Champion DSE compensation evolution as we look to build a more nimble compensation structure. Work with Global Talent Acquisition on recruiting and hiring. Own and track DSE blueprint and all open headcount. Align with regional managers and Human Resources on progress against hiring goals. Analyze and develop proposals for reinvestment as needed for underspend. Partner with Human Resources to develop and align on role change requirements and work with stakeholders to ensure role viability in local markets to enable sales motion success. Lead to define partnership and process with Global Business & Sales Operations (BSO) Strategy team and Local BSO leads on account coverage changes and quota changes. Drive and coordinate with regional managers & sales operations on account coverage governance and exception process. Support development and documentation of sales execution processes and Customer Relationship Management (CRM) requirements across all DSE sales motions. Act as a point of contact for compliance related audits and activities. Partner across sales incentive teams on creating promotions, End Customer Investments Funds (ECIFs) and Discounting scoped to DSE strategy. Ensuring tracking and reporting of these processes and budgets. Additional ad-hoc projects as business needs arise.
ResponsibilitiesAs a Senior Business Program Manager – Digital Sales Enterprise, you will be responsible for driving change management and building out core processes as the Digital Sales Enterprise (DSE) organization continues to grow and evolve. This role will be accountable for operationalizing sales strategy, driving growth, and accelerating transformation through strategic thinking, operational rigor, change management excellence, and sales enablement leadership. Be the change management leader. Collaborate with key stakeholders across Sales, Human Resources, Finance, Operations, and Leadership teams to ensure the DSE sales strategy lands. Build and execute the DSE communications plans, including integration with the broader sales organization’s change management/comms plans. Champion DSE compensation evolution as we look to build a more nimble compensation structure. Work with Global Talent Acquisition on recruiting and hiring. Own and track DSE blueprint and all open headcount. Align with regional managers and Human Resources on progress against hiring goals. Analyze and develop proposals for reinvestment as needed for underspend. Partner with Human Resources to develop and align on role change requirements and work with stakeholders to ensure role viability in local markets to enable sales motion success. Lead to define partnership and process with Global Business & Sales Operations (BSO) Strategy team and Local BSO leads on account coverage changes and quota changes. Drive and coordinate with regional managers & sales operations on account coverage governance and exception process. Support development and documentation of sales execution processes and Customer Relationship Management (CRM) requirements across all DSE sales motions. Act as a point of contact for compliance related audits and activities. Partner across sales incentive teams on creating promotions, End Customer Investments Funds (ECIFs) and Discounting scoped to DSE strategy. Ensuring tracking and reporting of these processes and budgets. Additional ad-hoc projects as business needs arise.
