Merck & Co Hiring for Senior Application Specialist (WI, TX, KS, NE) job in Madison Full Time

Job Description

Our Territory Representatives interact face to face with our customers, understand their needs and consult to offer the right solutions. We work collaboratively in Field Sales Teams and play a critical role in supporting our customer centric business model.

Job Description:

• Technology Solutions Support Application Specialist will support our sales staff, distributors, and customers as well as document and provide feedback to our engineering teams. Technology Solutions Support Application Specialist will also provide tier 2 on-site, and remote troubleshooting, installation commissioning and training for all technology solutions with emphasis on RF technologies.

Primary Responsibilities:

• Install and troubleshoot wireless technologies in agricultural environments including LoRA communications technology, cellular technology, animal monitoring systems, and RFID technology.
• Install and troubleshoot RF equipment including controllers, cables, connectors, conduit, and radio frequency distribution systems.- Installations may include use of existing site infrastructure including towers, buildings, power systems, and equipment rooms.
• Install, maintain, and troubleshoot networked Linux controllers and windows-based PCs.
• Install and/or troubleshoot wired and wireless networking equipment including Wi-Fi, cellular, and ethernet (small scale routers/switches).
• Perform RF installation testing/validation using standard telecommunications techniques including spectrum analysis (e.g. interference analysis and transmit power analysis) and network analysis (e.g. antenna sweep).
• Provide technical support (on-site and remote) to customers, distributors, installers, and vendors.
• Provide weekend and evening phone support.
• Document warranty related issues.
• Develop and deliver training materials to internal and external customers.
• Provide technical solution support to sales in support of winning new business.
• Use CRM tools for documentation and management of software and hardware defects/issues.

Working Conditions:

• Working around livestock in open areas, pens, alleyways, and harvest facilities.
• Inclement weather
• Possible exposure to blowing dust, chemical fumes, and cleaning solvents
• Occasional lifting of up to 75lbs
• Standing for long periods
• The use of ladders and other types of equipment
• Travel expectations: 30-40 %

Qualifications and Skills Required:

• Bachelor’s or Associates degree in engineering, engineering technology, or applied science with course work related to wireless technology and computer networking, or equivalent professional work experience.
• Experience in communicating complex technical solutions and presenting benefits of a product or service to livestock producers.
• Knowledge and experience with Installing and troubleshooting of Lora communications systems
• Previous experience with supporting RF technology, animal monitoring systems, milking equipment and sort gates.
• Understanding of production agriculture and/or animal health or food safety programs.
• Experience with on-farm management software and source verification programs.
• Working knowledge of LF RFID systems and understanding of UHF RFID technology
• An understanding of production agriculture and/or animal health or food safety programs.
• Excellent computer skills, in particular Microsoft Office, and experience with on-farm herd management software and source verification programs.
• Excellent written and oral communications skills.
• Ability to work both individually and in a team environment.
• Excellent organization skills and ability to multitask and take on new responsibilities.
• Ability to manage multiple projects and prioritize accordingly.
• Willingness to assist with animal identification programs.
• Valid U.S. motor vehicle driver’s license without restriction.

Leadership Behaviors: —

• Foster Collaboration–
• Build Talent–
• Focus on the Customer–
• Demonstrate Ethics and Integrity–
• Drive Results—-
• Make Rapid-Disciplined Decisions–

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Professional Competencies:– –

• Working across boundaries–
• Productive Communication—–
• Problem Solving–
• Strategic Thinking–

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Core Commercial Functional Competencies: —

• Account Management–
• Customer & Market Insights—
• Product Knowledge and Portfolio Management–
• Lifecycle Management–
• Customer Engagement–
• Regulatory and Compliance Knowledge–

Sub-Functional Commercial Competencies:– –

• Business Development Strategy and Execution—
• Due Diligence–
• Communications Management–
• Sales Acumen–
• Sales-Force Educations–
• Talent Management–

Our Animal Health Division is a trusted global leader in veterinary medicine, dedicated to preserving and improving health, well-being, and performance of animals and the people who care for them. We are a global team of professionals working together to make a positive difference in animal care and the world’s food supply and have a deep sense of responsibility towards our customers, consumers, animals, society, and our planet.

Through our commitment to The Science of Healthier Animals®, we offer veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of digitally connected identification, traceability and monitoring products. We invest in dynamic and comprehensive R&D resources and a modern, global supply chain. We are present in more than 50 countries, while our products are available in some 150 markets.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers’ Policy – Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Residents of Colorado

Click here to request this role’s pay range

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). -Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

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EEOC GINA Supplement-

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

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Search Firm Representatives Please Read Carefully-
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. -No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.-

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
50%

Flexible Work Arrangements:
Work Week

Shift:
1st – Day

Valid Driving License:
Yes

Hazardous Material(s):
N/A

Requisition ID:R243830