MBI Worldwide Background Checks Hiring for Criminal Research Specialist Job at Herrin, IL Full Time

Job Description

The Criminal Research Specialist processes routine employee background screening reports according to client guidelines and monitors reports to ensure execution of client requirements, including compliance, reporting guidelines and accuracy of information.

Specific Duties:

• Ensure accurate and prompt turnaround on all adjudication results
• Provide and maintain in-depth working knowledge of all adjudication and client guidelines
• May input thorough and accurate notes when determining the adjudication result on an applicant
• Provide timely follow-up and follow-through on all applicable client questions and/or concerns stemming from an adjudication result
• Meet personal and team qualitative and quantitive targets
• Follow company procedures, guidelines and policies with full understanding
• Tracking, routing and redirecting information to the correct resources
• Criminal research, understanding dispositions verbiage and reporting guidelines
• Understanding employment background screening compliance

Qualifications

Education:

• High School diploma is required

• Prefer Associate’s degree – preferably in Criminal Justice

Skills:

• Excellent written and verbal communication skills
• Ability to type 45 + wpm with strong accuracy (test)
• Excellent knowledge of excel, MS word, etc.
• Excellent knowledge of computers and quickly able to learn new software programs
• Customer focus and adaptability to different personality types
• Strong phone and verbal communication skills along with active listening
• Track record of over-achieving quota
• Position requires excellent analytical ability
• Great attention to detail
• The ability to work independently under constant deadlines
• A teamwork oriented attitude
• Other duties assigned

Experience:

• 2 years related experience in an HR related industry is preferred
• Prior military, police or business-intelligence experience a plus
• Prior criminal research, adjudication and/or quality control experience a plus
• 4 years customer service industry experience preferred

In exchange for your expertise, MBI Worldwide offers the following benefits:

• Healthcare
• 401 K
• Vacation Days
• Personal Days
• 7 Paid Holidays
• Education Training Hours
• Business Casual Attire
• Sales/Referral Bonus
• Volunteer Service Days

*All resumes are held in confidence. Only those candidates whose profiles closely match MBI Worldwide’s requirements will be contacted during this candidate search.

MBI Worldwide is an Equal Opportunity Employer

Minorities / Females / Veterans / Disabilities

Job Type: Full-time

Job Type: Full-time

Pay: $15.00 – $17.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location