Position: Senior Service Desk Technician
Duration: Long term contract
Location: New York city
Summary of Responsibilities: Please provide a brief summary of the purpose of the job.
Systems/Apps administration including installation/upgrade of software’s, account management, access control, building workstations/laptops, fixing computers/systems issues, and maintenance support.
List Major/Essential Job Duties: Please list all essential and critical activities performed to accomplish the purpose of job.
Level of Complexity and Risk Involved: Please describe the level of job-related problems the position is required to resolve and the level of complexity associated with those problems. In addition, please include the impact those decisions would have on the organization (financial and non-financial).
This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. The position utilizes one-on-one consultancy to end users and BBVA head office staff. The position’s responsibilities require independent analyses, communication and problem solving. Work is performed with little supervision and requires initiative and judgment.
Skills, knowledge, and abilities/Competencies: Please list the technical and performance skills required to perform the duties of this job.
Job Type: Contract
Pay: $55.00 – $60.00 per hour
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
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