Lost Boys Interactive Hiring for IT Support Job at Remote Full Time

Lost Boys Interactive is Hiring! If you are looking for a remote-first home to bring your IT helpdesk skills and experience, look no further. If you feel like the job below sounds like you, apply today to find out why it’s great to work with us!

Lost Boys Interactive is a member of the Gearbox Software and Embracer Group family. We are a rapidly growing AAA game studio with full remote work available from any state in the US. We provide top-tier development for our partners as well as working on our own AAA game projects. We have world-class projects, resources, and infrastructure, but our company’s success comes from the talented and passionate people who work together each day to produce great games together.

Supportive, Collaborative, Safe, Accepting, Respectful, Kind, Fun, and low-crunch are a few words that our employees use to describe their experience at Lost Boys Interactive. Do these words describe the kind of studio you would like to call home? Apply today to start your Lost Boys adventure!

Job Overview:

The IT Helpdesk person will be in charge of handling hardware, software and networking issues for the company’s employees.

Things you’ll do:

• Install hardware components
• Install software
• Solve user’s hardware, software, and network problems
• Encrypt hard drives
• Manage system to keep software up to date where appropriate
• Mitigate IT security issues
• Ship and receive hardware
• Onboard new users
• Manage VPN connections
• Document processes to make IT as self serving as possible

Skills you bring to the table:

• Troubleshooting windows 10 issues
• Troubleshooting macs
• Ability to communicate well and work across departments in a professional manner
• Ability to lift 75 pounds several times in a session, once or twice per week on average
• The desire to be a part of a great team!

You’ll be delighted with our people, our culture, and the amazing games you’ll be working on. Come join our merry band and apply today!

Lost Boys Interactive LLC is an equal opportunity employer.

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