Food Server
Related Titles: Server; Waiter or Waitress; (Name of) Outlet Server; (Name of) Outlet Asst.; Food and Beverage Server
Reports to: F&B Manager
Supervises: No supervisory duties included in this position
Classification:
Education and/or Experience
· Two years of comparable wait service experience preferred.
· The ability to read, write and execute basic math skills.
Job Knowledge, Core Competencies and Expectations
· Greet and acknowledge members and guests.
· Is knowledgeable about the menu, buffet and wine list.
· Ability to time the service of each course.
· Learns members’ names and their special preferences.
· Knowledge of wines and spirits preffered.
Job Summary (Essential Functions)
Provide food and beverage service to club members and guests.
Job Tasks/Duties
· Sets up side station and performs assigned side (prep) work.
· Provides immediate attention to all members and guests upon seating.
· Makes sure that children are in the appropriate type of seat and are safe and secure.
· Distributes food and wine menus; answers questions.
· Fills glasses with ice water and suggests menu items.
· Ensure that the correct account numbers and names are given for billing.
· Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
· Places orders with kitchen; informs cooks about any special cooking instructions.
· Assembles food on tray; procures items from each station as necessary.
· Serves meals; places dishes by courses in front of each person.
· Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
· Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
· Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
· Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
· Presents the bill.
· Handles all cash and credit card charges as prescribed by standard operating procedures.
· Keeps dining room and bus station areas clean.
· Clears, cleans and resets tables that have been vacated.
· Advises supervisor of any complaints as soon as they occur.
· Performs clean-up and closing duties as assigned by manager.
· Attends pre-meal meetings as requested by the Dining Room Captain; Dining Room Supervisor; Dining Room Manager; or Outlet Manager.
· Thanks members and guests; invites them to return.
· Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
· Performs other appropriate duties assigned by Dining Room Manager or Outlet Manager.
Physical Demands and Work Environment
· Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch
and twist or reach.
· Push, pull or lift up to 50 pounds.
· Continuous repetitive motions.
· Work in hot, humid and noisy environment.
Job Types: Full-time, Part-time
Pay: $16.00 – $18.00 per hour
Benefits:
Restaurant type:
Shift:
Weekly day range:
Ability to commute/relocate:
Work Location: One location
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