LinTech Global Hiring for Service Desk 1 Technician Job at Monterey, CA Full Time

Tier I Help Desk Support Technician

LinTech Global Inc. is recruiting for a Tier I Help Desk Technician to support our contract at the Defense Language Institute Foreign Language Center (DLIFLC) in Monterrey, CA.

Job Duties

• Provide telephone, walk-in or office support services in addition to assessment of customer needs, resolution of issues and documentation of steps taken.
• Duties include; OS support, Account support (password resets, account unlocks, basic account troubleshooting), basic software support, basic hardware diagnostics, software installation, account creation, assist customers with setup and configuration of devices, and document customer requests and steps taken to resolution.

Requirements

• Educational requirements include an AS/AA Degree in a related discipline from an accredited college or university or the equivalent technical experience.
• Experience requirements include zero to five years of related experience.
• Knowledge of macOS, Windows, and iOS
• Knowledge of Active Directory

Clearance: NACLC

Certifications: IAT Level I and CE/OS

Location: DLIFLC, Building 614, Room 111, 1759 Lewis Road, Monterrey, CA 93944

Company Description

LinTech Global is an award-winning, ISO 9001:2008 certified, small business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. LinTech has received a number of recognitions, including rankings on “Top 50 Companies to Watch”, Washington Technology’s Annual “FAST 50”, and Inc. 500’s List of “Fastest Growing Private Companies”. The LinTech Global team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions.

Benefits

Our robust benefits package includes: Paid Time Off, Paid Holidays, Company-paid Life/AD&D, Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match; up to 5%, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!

EEO Statement

LinTech Global, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

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Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Monterey, Ca 93944: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• CompTIA Security+ (Preferred)

Security clearance:

• Confidential (Preferred)

Work Location: One location