Job no: 502275
Work type: Exempt Staff Full-time
Location: Bethlehem
Categories: Information Technology
The Data Systems Specialist is a member of Enrollment Management Services and is fully responsible for writing and providing data reports for individuals across the University by utilizing Oracle SQL and University reporting tools while adhering to established University and FERPA guidelines. They are also responsible for managing and configuring the Student Information System. This position collaborates and works closely with university constituents and third parties to accomplish daily work. The Lehigh community takes seriously our commitment to antiracism and The Principles of our Equitable Community.
1. Develop reports used within Registration and Academic Services and across the University utilizing Evisions Argos Reporting tool
*Coordinate and work with technology staff to create and maintain efficient reporting tools
*Consult with University staff and faculty to determine their reporting needs
*Comply with FERPA guidelines when generating data
*Ensure accurate data is maintained with Student Banner and reporting tools
*Evaluate and assist with conversion of current processes and existing reports to Argos reporting tool, including writing and maintaining SQL script
*Assist the Senior Data Systems Specialist with any necessary training that is required
2. Oversee and manage the Student Module of the University’s ERP, Ellucian Banner and associated systems to ensure efficiency and accuracy
*Coordinate and ensure all software releases are tested and installed into production in a timely manner
*Provide training and assistance to Banner users for new features and modifications as a result of an upgrade
*Continuously refresh users on proper technical operating procedures
*Analyze and make recommendations to improve existing processes
*Participate in design, testing and troubleshooting of new systems, upgrades and enhancements
*Investigate and resolve problems that occur, interacting with users, programmers and Ellucian to resolve issues
*Comply with applicable University, federal and state guidelines for data submissions
*Generate data discrepancy and exception reports to ensure processing is in compliance with university, state and federal guidelines
*Monitor and administer security for constituent use of Banner system
*Maintain the self-service component of Banner
3. Provide operational support for the software within Registration and Academic Services
*Support any issues with software vendors; currently these systems include CollegeSource Degree Audit and AcademicPlanner, Degree Works Degree Audit and Planner, Leepfrog Catalog and Curriculum, National Student Clearinghouse Electronic Transcripts, Evisions Argos Reporting, Paradigm Diplomas, CollegeNet Series25 and Schedule Expert Final Exam Scheduler
*Coordinate upgrades for the software and provide any necessary training
*Act as liaison with Library and Technology Services on the technology needs of the software
4. Oversees the reporting of enrollment data to the National Student Clearinghouse and facilitates the resolution of related system and data discrepancies, as well as difficulties experienced by students
*Upload early, initial and monthly enrollment files; correct any issues. Upload degree verification files; correct any issues
*Resolve any issues students have with obtaining their degree verifications
*Coordinate and ensure all software updates are completed
Position Number: S87280Grade: 10 – 40; $64,330 – $78,260This is an approximate range and is subject to change based on experience, skills and qualifications.Special ConsiderationsPersons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Kelly Woodbridge, Lehigh’s Accommodations Specialist at [email protected]This position may be eligible for a fully remote work arrangement pending University approval; remote work opportunities for non contract positions are only offered within the United StatesQualificationsBachelor’s Degree or the equivalent combination of education and experienceFive to eight years related work experienceExperience in a higher education environment with functional knowledge of Banner preferredRelational database (Oracle, MS Access, SQL Server, MySQL, PostgreSQL) experience preferredExperience collaborating and communicating with internal and external partners to build strategic relationships Flexible and responsive, with the ability to juggle competing responsibilities in a fast-paced environmentAbility to problem solve and independently make decisions in a deadline-driven environmentSuccessful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the positionOnly complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.
Advertised: June 14, 2023 Eastern Daylight Time
Applications close: Open until filled
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