Legal freightlines llc Hiring for Dispatcher/Customer Service Job at Fremont, CA Full Time

Responsible for managing and tracking drivers and loads from point of cover to on-time delivery. Ensure driver expectations have been clearly communicated and confirm the driver can meet them. Analyze loads, locations, ETAs, and acticipating problems. Communcate issues and late trucks
to the broker who is responsible. Effectively utilize tools available including phone, email and Macropoint. Accept all EDI, building all customer specific loads. Carrier compliance, updating strategy with carrier updates. Adding new carriers to Strategy and scanning in packets and updated information.

ummary of essential job functions:

• Build loads in Strategy
• Communicate all expectations to drivers – paying extra attention to PPE and specialrequirements, and confirming the driver can meet all requirements and delivery time.

• Analyze the driver’s plan ensuring the plan fulfills the needs of the customer.

• Track and trace loads and drivers.
• Efficiently use email, the telephone, and the computer for check calls and Macro point.
• Update pick up and delivery times in customer portals within 2 hours of the event.
• Notify the after-hours representative(s) at the end of the shift with any loads requiring specialattention before the following morning.

Job Types: Full-time, Part-time, Contract

Pay: $15.00 – $20.00 per hour

Benefits:

• Health insurance

Schedule:

• 12 hour shift
• 8 hour shift
• Monday to Friday

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location