The IT Operations Technician specialist is primarily responsible for effective support, preventative maintenance, and consultation for the following areas: faculty and staff desktop technology for technology issues and requests including desktop computers, laptops, mobile devices, printers, copiers, software (including installs), helpdesk call and ticket monitoring, student worker coordination, basic network troubleshooting, digital and analog audiovisual/multimedia systems and services; event and meeting space technology; event planning, coordination, and support; conferencing and collaboration services (e.g. video, web, and teleconferencing); videography and streaming services; lecture and content capture services and many other devices.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities. Lasell University has the right to add or change the job responsibilities at any time.
MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB:
Education level: Bachelors degree in information technology field or 2 years relevant work experience.
Technology skills:
Other Skills/Requirements of the Job:
Supervisory Responsibilities: Yes (student workers)
CERTIFICATION, REGISTRATION OR LICENSURE REQUIRED BY THE JOB:
Desktop support related certifications such as: MSCE, A+, Network +, CCNA, ACMT a plus
Interested candidates should upload a letter of interest, resume and the information of three (3) references using the forms below. Review of resumes will begin immediately, and applications will be accepted until the position is filled.
Lasell University requires all employees to be vaccinated and to provide the documentation upon the start of employment. Lasell also provides individuals the opportunity to request a medical or religious exemption.
Lasell University is committed to equal opportunity in every aspect of hiring and employment. Lasell proactively reviews its policies and practices to assure that decisions with respect to every dimension of employment are made without regard to age, color of skin, disability, gender expression and identity, genetic predisposition, marital status, national origin, race, ethnicity, religion, sex, sexual orientation, veteran’s status, status as a victim of domestic violence, and all other protected groups and classes under Federal and State Laws and executive orders.
Job Type: Full-time
Pay: $55,000.00 – $65,000.00 per year
Schedule:
COVID-19 considerations:
Lasell University requires all employees to be vaccinated and to provide the documentation upon the start of employment. Lasell also provides individuals the opportunity to request a medical or religious exemption.
Work Location: One location
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