Lumberton Enrollment Support Specialist
Type of Position:
Staff
Responsibilities:
The Enrollment Support Specialist assists the Lumberton Site Coordinator in providing enrollment services for new and prospective students at LSCO Lumberton. The specialist is responsible for offering excellent customer service that aligns with LSCO’s mission and goals and reports to the Associate Dean of Student Services and Lumberton Site Administrator.
Duties and responsibilities shall include, but not be limited to, the following:
1. Serves as receptionist for the office, greeting and assisting all in person guests as well as answering the front office phone.
2. Assist students in starting enrollment processes such as applying for admission to the college, applying for financial aid and scholarships, or completing a career interest assessment.
3. Check prospective students and visiting guests in when needing to meet with the Coordinator.
4. Schedule and maintain appointments for the Coordinator as needed.
5. Maintain knowledge of the general policies and procedures of the college.
6. Respond to student inquiries and questions via email.
7. Process and post outgoing mail and distribute incoming mail and other materials.
8. Assist students in submitting transcript requests.
9. Proctor classes taught via telepresence instruction.
10. Requires occasional local travel.
11.Performs all other duties as required and/or assigned.
Qualifications:
H.S. diploma or equivalent required. Associate’s degree or higher preferred.
Requires one to two years of similar work experience. Experience in a higher educational setting is preferred.
Must possess excellent customer service and communication skills.
Knowledge in the use of the Microsoft Office, office administrative procedures, desktop computers, copiers, scanner, and fax machine equipment.
This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215.
Salary:
$35,000 + State of Texas Benefits and Retirement
Posting Number:
AS272P
Close Date:
10/15/2023
Primary Duties andResponsibilities: Assigned up to nine workload hours per semester. Create syllabus, timeline of classes, for students each semester....
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