Lake Forest College Hiring for Department Assistant (Part Time) at Lake Forest, IL Full Time

Department Assistant (Part Time)August 09, 2023

Summary

The Department Assistant will be responsible for managing daily operations of the Registrar’s Office and perform a wide range of administrative and office support activities. This position will also serve as the office’s initial point of contact for students, faculty, staff, alumni, and members of the public. This is a part-time 20 hours per week position.

Job Responsibilities

• Perform efficient routine office operations. Manage Registrar’s Office inbox, answer and respond to incoming phone calls or voicemail messages, prepare outgoing mail, and sort and distribute incoming mail. Update and maintain Registrar’s Office website. Serve as frontline resource for visitors to the Registrar’s Office, answer basic questions, direct inquiries to other Registrar team members or departments as appropriate.

• Process transcript order requests and enrollment/degree verification requests. Perform records research and prepare official letters when needed.

• Manage and process Registrar’s Office forms submitted through FormFlow, email, and physical forms. Maintain the accuracy and integrity of academic records.

• Project management assistance, including (but not limited to) manual registration initiatives, diploma preparation for commencement, final exam scheduling, digitization of archived records, short-term projects, etc. Provide administrative and back-up support to office team as needed.

Requirements

• Associate degree at minimum; Bachelor’s degree preferred.
• Three to five years of office experience required; Experience working at a college/university preferred. Excellent organizational skills, orientation toward detail, ability to maintain the highest level of accuracy. Ability to work independently under general supervision.
• Strong interpersonal and communication skills with the ability to communicate effectively, both orally and in writing.
• Ability to work effectively with a wide range of constituencies in a diverse community, and the ability to foster a cooperative work environment.
• Strong knowledge of all standard computer applications, including Microsoft Office products, with advanced level skills in Microsoft Excel as it applies to data management.
• Proficient with technology-based communication mediums such as Teams or Zoom.
• Familiarity with and/or ability to learn to use student information systems software and website management software. Comfortable using and learning new technology/software.

Application Process

To apply please submit a cover letter and resume to Jennifer Kenworthy at [email protected].

About Lake Forest College

Lake Forest College is a private, residential, liberal arts institution that enrolls more than 1,700 diverse students from forty-three states and one hundred countries. Located just thirty miles north of Chicago, the college is in the suburb of Lake Forest, Illinois.