On behalf of our World Class Telecommunications client in Albany, GA we are currently recruiting for an experienced Government and Small Business Account Executive.
Responsibilities:
· The Small-Town Rural Account Executive, is a Government position focused on the customer life cycle, supporting the growth of State and Local Government as well as Small & Medium Business companies (SMB) in the Rural Markets/Areas.
· The primary responsibilities are to sell to State & Local Government, Small Medium Business (SMB) companies, renew contracts, increase customer satisfaction and improve revenue while driving customer retention activity.
· Utilize contact list to call leads to generate sales opportunities.
· Exceed monthly sales, renewal, and churn target goals.
· Welcome customers to the company and review service agreement, answer questions regarding service, and probe for additional business.
· Sustain monthly call goals as expectations dictate.
· Establish and cultivate customer relationships to drive sales and increase customer base.
· Complete Customer account maintenance resulting from account reviews.
· Provide account analysis to determine up-sell and renewal offers.
· Monitor and resolve customer issues. Track individual account activity and results.
· Extensive use of internal software systems such as salesforce.com and other internal programs, as well as having ability to make independent analysis and decision-making related to information.
· Accuracy and efficiency in data entry required.
· Successfully completes continuous training to maintain knowledge of products, services, and sales approaches.
· Uses automated knowledge system, as well as any training tools provided to deliver exceptional service to meet the company’s productivity and quality standards.
· Attains productivity and sales goals based on targeted metrics.
· Meets/exceeds all departmental goals and business objectives.
· Demonstrates positive and cooperative behavior with customers and coworkers.
· Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct.
· Disburses adjustments and credits as appropriate within established limits and criteria.
Qualifications:
· Bachelor’s Degree (Preferred)
· 2-4 years Direct sales experience required
· 2-4 years Extensive Customer Service Experience.
· 2-4 years Business Markets Sales Experience highly desired
· 2-4 years Wireless Industry Sales Experience preferred.
· 2-4 years Technical Sales Experience is a plus.
· Customer Service
· Microsoft Excel
· Technical Sales
· Inside and Outside Sales Experience
· Business Sales Selling To Government (State And Local) Accounts.
Lacre Staffing appreciates your referrals.
Job Type: Full-time
Pay: $44,000.00 – $140,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Application Question(s):
Education:
Experience:
License/Certification:
Work Location: On the road
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