Kovitz Shifrin Nesbit Hiring for Front Desk Clerk Job at Mundelein, IL Full Time

Summary

Kovitz Shifrin Nesbit, a midsize law firm in Mundelein, IL is seeking a full time Front Desk Clerk. Must be professional, courteous, and friendly with the ability to multi-task, prioritize and work efficiently.

This position requires a physically capable, highly motivated, and detailed-oriented individual. Hours for this position are 9:00 a.m. to 5:00 p.m., Monday through Friday. This non-exempt position reports to the Executive Director.

Essential Functions

• Responsible for answering a heavy volume of incoming calls; addressing callers’ inquiries; forwarding calls with more complicated issues to the appropriate party

• Researches information necessary to answer third parties’ questions through various databases

• Provides resolution to issues reported by third parties, as appropriate

• Processes payments received in person and by mail from third parties and completes appropriate documentation

• Prepares documents, such as liens, release of liens, satisfaction of judgments, and collection letters using template documents

• Performs various clerical duties including notation, billing, and docketing

• Greet and screen visitors; direct individuals as directed

• Coordinate and scheduled conference calls as requested

• Open, sort and scan physical mail to appropriate parties

• Scan and profile materials into the firm’s specialized document management system, as needed.

• Manage other administrative requests to consist of scanning, copying, filing, mailing documents and other projects as needed

• Schedule pick-up and/or delivery service by messenger as required by firm

• Assist delinquent homeowners with debt payments and notify appropriate client representative, if applicable

• Receives and forwards faxes to appropriate parties

• Serve as a backup to sort and post all outgoing mail and take to nearby post office at end of day.

• Serve as a backup to clean, organize and supply kitchens, conference rooms (including removal of electronic equipment, as necessary) and mailrooms, (morning/evening)

• Serve as a back-up to Load/unload dishwashers, as necessary

• Fold and stuff mailing as necessary

• Any other duties as necessary or required

Experience/Competencies:

• Bachelor’s degree or 2+ years of relevant experience required; law firm experience is a plus

• 2-3 years’ experience in a professional, office environment with intermediate/advanced Outlook skills are required

• Bilingual skills (Spanish) a plus

• Proficiency with Microsoft Office Suite – Word, Excel preferred

• Excellent telephone etiquette; professional, courteous, and friendly

• Must have excellent customer service and interpersonal skills; cooperative attitude is required

• Candidate must be able to work independently and as be a team player with minimum oversight

• Ability to manage multiple priorities and multitask with excellent organizational skills

• Excellent verbal and written communication skills

• Ability to demonstrate initiative and problem-solving ability

• Excellent attention to detail and accuracy

To submit an application for this position, please go to https://recruiting.paylocity.com/recruiting/jobs/Apply/237441/Kovitz-Shifrin-Nesbit/Front-Desk-Clerk.

Job Type: Full-time

Pay: $17.00 – $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• Associate (Preferred)

Work Location: One location