Koch Business Solutions Hiring for Customer Success Advisor, HR Technology Job at Atlanta, GA Full Time

Description

The HR Data Analytics team is a collaborative and diverse group of individuals who partner with Koch’s global community of Human Resources professionals to transform business processes and decisions with data. We create value for Koch by championing the user experience and driving alignment between business priorities and product design.

As a Customer Success Advisor, HR Technology , you will partner closely with business leaders to understand their priorities and strategies. You will guide the development of actionable products in collaboration with technical teams. You will lead projects with organization-wide impact and help design effective change management strategies to drive product awareness and adoption. Through proactive communication, you will consult HR professionals and business leaders on best practices for working with data and how to apply our solutions to everyday questions.

A passion for learning, motivation to contribute and become all that you can be, interpersonal skills, effective communication, analytical skills, and ability to collaborate with others in a diverse culture will be key to your success in this role.

This position can be located in Atlanta, GA or Wichita, KS and requires 3 days of the week in the office.

What You Will Do In Your Role

• Develop strong partnerships with HR partners.
• Champion HR business strategies and objectives, ensure metrics and data products continuously align with business requirements.
• Consult and enable HR partners on the use of HR data, analytics best practices, and transformation opportunities.
• Gather detailed requirements for enhancing existing, or delivering new, products
• Proactively communicate project status updates (verbal and written) with internal partners
• Plan and lead successful change management and product adoption strategies.
• Partner and collaborate with development teams to deliver product improvements.
• Identify, investigate, and help resolve data quality issues.
• Understand global compliance requirements.
• Champion data privacy and protection.
• Ability to partner with a Global team across many time zones.

The Experience You Will Bring

Requirements:

• Experience using data to tell a story
• Experience working directly with customers
• Experience working through multiple priorities and coordinating multiple tasks at once

What Will Put You Ahead

• Professional experience in Human Resources
• Professional experience in a data: reporting and analytics capability
• Experience using BI/Data Analytics platforms for data blending/prep, analysis, and visualization (e.g., Alteryx, Tableau, Power BI, Qlik, Infor Birst, etc.)
• Experience working with data coming from HR technology applications like Infor Cloud suite HCM, SAP, SuccessFactors, PeopleSoft or Workday
• Experience working with a multi-level, complex global organization with multiple customers and business needs

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength – focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes – medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Equal Opportunity Employer, including disability and protected veteran status.
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf

#LI-KG1