Overview:
As the scale house operator you’ll be operating truck scales, scale computer and software data programs, data entry, record keeping, and handling customer service needs. The goal is to provide timely and accurate tickets to customers ensuring the smooth flow of customers over the scale.
Responsibilities:
* Ensure that trucks are properly positioned on scales for accurate weights
* Take picture of material, input numbers given by drivers/customers, capture gross and tare weights, choose the correct commodity of inbound and outbound loads and ensure compliant tickets.
* Inspect loads and query drivers of incoming loads at the scale house and direct vehicles entering and leaving the facility.
* Ensure customer specifications are met when shipping outbound materials and ensure customer pricing is correct before finishing transaction.
* Maintain a high level of internal and external customer service
* Communicate effectively with transportation, customers, management and yard employees using 2-way radios and CB radios
* Perform and assist in clerical and other duties as assigned. Report fraudulent activity, report all accidents and injuries timely, etc.
Qualifications:
* Strong communication skills to successfully interact with employees, management, and customers.
* Strong writing skills to effectively complete paperwork.
* Strong computer skills (working knowledge of Microsoft Word and Excel).
* Ability to establish priorities and manage multiple tasks at once.
* Ability to work in a fast-paced environment with attention to detail.
* Strong customer service/interaction skills.
* Prior experience with scale work a plus.
* Prior experience with equipment (forklift, skid steer, etc…) a plus
Shift:
* Monday through Friday 7:45 am to 5:15 pm
* Saturday 7:45 am to 12:15 pm
Job Type: Full-time
Pay: $46,000.00 – $55,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Experience:
Language:
Work Location: One location
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