You will assist customers with redeeming their credit card points for travel experiences including, but not limited to airline tickets, car rentals, hotel accommodations, and travel insurance.
Description for Internal Candidates
Join our team of amazing travel specialists!
Are you passionate about exceptional customer service? Do you love the travel industry? Join JPMorgan Chase as a Customer Travel Specialist! In this role you will use your training and knowledge to serve as a trusted travel advisor, identify individual customer needs, and provide them with exciting travel solutions. You will assist customers with redeeming their credit card points for travel experiences including, but not limited to airline tickets, car rentals, hotel accommodations, and travel insurance. You will support our customers by providing product and service information that will assist them in understanding the benefits we offer through our travel rewards loyalty program. In addition, you will assist customers in resolving issues including, but not limited to changes in travel plans, as well as troubleshooting issues relating to our travel website. In short, we’re looking for Customer Travel Specialists who can build lasting relationships with our customers while helping them plan their next unforgettable vacation getaway.
As a Customer Travel Specialist your primary responsibilities are:
Shift / Schedule Information:
Our operational hours are generally 6:00 AM – 1:00 AM, Monday through Sunday. Shifts will most likely be afternoon/evening hours, and will include at least 1 weekend day.
To be considered for this role you should have:
Equal Opportunity Employer/Disability/Veterans
Same Posting Description for Internal and External Candidates
Same Posting Description for Internal and External Candidates
Job Type: Full-time
Benefits:
Schedule:
Ability to commute/relocate:
Work Location: One location
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