Customer Service Representative
Location: Buchanan, NY
Base Pay: $21/hr (depending on experience)
J.P. McHale Pest Management LLC, an Anticimex Company, is one the top professional pest control companies nationwide, licensed in NY, NJ, & CT, and certified by the National Pest Management Assoc.
We are currently hiring experienced Customer Service Representatives to handle customer inquiries through phone, email and chat. We are looking for organized, levelheaded, patient candidates with the ability to multi-task! Must be motivated, computer literate, highly organized with great follow up skills, and love to deal with people! Must have experience working in office environment.
A typical day involves answering inbound phone calls, scheduling appointments, calming clients (pest control is an emotional business!) and following up with clients and technicians. During the colder months, we average 200-300 calls per day with higher volumes during the Spring and Summer. Call Center experience preferred. Knowledge of the 5 boroughs and transit system is required.
No pest knowledge is not necessary, we will train. Experience in the Tree & Lawn field and/or Pest Pac Software is a plus.
Why work for JP McHale Pest Management?
We offer:
HEALTH BENEFITS
FINANCIAL ASSURANCE
AND MORE
JP McHale Pest Management is a drug free workplace
* We are an equal opportunity (M/F/V/D) employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.**
Job Type: Full-time
Pay: $21.00 – $22.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to commute/relocate:
Experience:
Work Location: One location
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