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Intelligent Technical Solutions Hiring for IT Technician Job at Tempe, AZ Full Time
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Example certifications: CompTIA Security+, CompTIA Network+, Microsoft MCDST, or MCP.
Requirements:
Compensation:
Benefits:
IT Technician Level 2 (Tempe, AZ)
Who are we looking for
Working with ITS is like working with close friends and family. We’re a laid-back but professional crew, who is currently looking for a Level 2 Technician who can add value to our team by serving these three separate purposes:
- To study, learn and improve their knowledge and understanding of technical concepts
- To resolve technical issues for clients; and
- To serve as a resource for their teammates who are stuck or having trouble resolving a technical issue.
The qualified candidate for this position is expected to be able to resolve the following technical issues with little or no assistance:
- Workstation operating system issues, including those involving advanced networking concepts.
- Workstation hardware diagnostics, troubleshooting, and replacement of field-serviceable parts.
- Printer issues, including those involving advanced networking concepts.
- Standard business application (Office, etc.) issues of any kind with vendor assistance.
- Line-of-business application issues with vendor assistance.
- Basic and intermediate server issues which do not involve advanced networking concepts.
Example certifications: CompTIA Security+, CompTIA Network+, Microsoft MCDST, or MCP.
Requirements:
- A very strong cultural fit with the ITS way
- A deep passion and love for technology.
- A strong understanding of client service concepts.
- A desire to learn.
- Two to four years of IT support experience, or equivalent post-secondary education (experience with an MSP is counted as double time).
A valid driver’s license and vehicle that you can use for traveling to and from clients’ offices and our office.
Compensation:
Pay rates start at $25.70/hour and vary by experience and location.
Benefits:
- Paid US Holiday
- Paid Time Off
- Comprehensive Health Plans
- Life and Accident Insurance
- Accident and Disability Coverage
- Company-paid training and certification
- Retirement Security
- Health & Wellness Program
- PLEASE ANSWER IN YOUR COVER LETTER WHEN APPLYING:
1. Are you currently living in Tempe, AZ?
2. Please provide your salary expectations. Don’t say negotiable, please enter a $ range (per hour).
3. Do you have a valid driver’s license and a vehicle to use?
4. Are you willing to travel to and from our clients’ office and our office?
5. What tech certifications do you have under your belt? (Required)
6. Have you worked FOR an MSP? If so, please tell us how many years and what your experience was like.
