Innovien Solutions Hiring for Tier 2 Technical Support Job at Windsor Locks, CT Full Time

Is your career as a consultant ready to be super-charged? At Innovien Solutions, we’re in the business of placing technology consultants who out-work, out-think and over-deliver. If you’re ready to work with the best clients in the industry, we’re ready to match you with the top people in the business.

As an Innovien Solutions consultant, you’ll help businesses solve the most pressing technology challenges of today. We’re looking for consultants with capability and character… people with the drive, desire and determination to dream big, but do bigger. You’ll like working with us because we’ll go to bat for you, working tirelessly on your behalf. Best of all, we only work with the highest quality clients to ensure your experience is nothing short of top-notch.

One of our Fortune 50 clients in the Aerospace & Defense industry is looking for a Tier II Desktop Support Specialists to join their team! This person will need to be comfortable in a dynamic, enterprise level environment, willing to resolve a high volume of tickets with excellent customer service. Looking for this role to sit at their Windsor Locks, CT location. A great opportunity for someone looking to advance their career it IT Support with enterprise exposure! Apply today to connect to a team member!

REQUIREMENTS:

• 2+ years’ experience troubleshooting and supporting PC, hardware, desktop at an enterprise level/corporate environment
• Hands-on experience working w/ ServiceNow or similar ticketing system
• Experience imaging, deploying, and wiping Windows PCs
• Experience and working knowledge within MS Windows 7 and above
• Understanding of network connectivity/cabling and networking, and Active Directory
• Strong knowledge of the Office Suite – Outlook, Word, Excel, Exchange, etc.
• Strong communication and customer service mentality

We use E-Verify to confirm U.S. Employment eligibility.

Job Types: Full-time, Contract

Pay: $19.00 – $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• ticketing system: 1 year (Preferred)
• Technical Support: 2 years (Required)

Work Location: One location