City of Milpitas Hiring for Information Technology Analyst Job at Milpitas, CA Full Time

JOB

Depending upon assignment, plans, designs, customizes, updates, develops, and maintains assigned application, technology infrastructure component(s), and related systems including large and small data processing and application systems. Works with users and troubleshoots and resolves system issues; implements system improvements and upgrades. Assignments may include software development, database administration, security administration, network and server administration, service desk management, and GIS.DISTINGUISHED CHARACTERISTICSThis is a senior journey-level position in the Information Technology Department. Incumbents in this position exercise independent judgment and discretion performing highly skilled technical computer work. It is distinguished from the Information Technology Manager in that the latter has overall responsibility for all aspects of operations including job scheduling, backup and recovery, development and documentation of operational policies and procedures, and capacity planning, monitoring, and management.

EXAMPLE OF DUTIES

Duties may include, but are not limited to, the following: Assists with analyzing the growth needs of the City’s application server resources, to ensure the acquisition and timely implementation of required resources.Maintains expertise in City standard application server hardware, operating systems and software products.Participates in application server hardware and software acquisitions, installation and maintenance.Provides technical support for operating system, application, emulation and database software.Provides systems administration, database administration and technical support for the City’s systems.Provides the security function, system backups and data recovery processes.Ensures that the resolution of client assistance and service requests are achieved within previously approved performance measures and client directed service levels.Participates on project teams to ensure successful implementation of new systems or upgrades to existing systems.Assists the Information Technology Manager with hardware and software vendors for the proper acquisition, installation, operation and maintenance of City application server resources.Establishes and evaluates backup strategy based on application requirements.Performs other related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of: Windows, MacOS, Linux, iOS, Android and other industry-standard operating systems.Standard Desktop & Server hardware and application, emulation, operating system and database software.Strong working knowledge of Microsoft Window Server systems.Microsoft Office 365 AdministrationMySQL, Microsoft SQL Server / SSRS. Programming and scripting: Windows PowerShell, HTML, CSS, C#, JavaScript, PHP, SQL, or HTML5.Intermediate LAN/WAN/Wireless network troubleshooting.Redundant storage systems and backup strategies.Virtual Machines (Nutanix, Hyper-V, VMWare or other Hypervisors).Cloud Services (Azure or AWS).Ability to: Diagnose application server hardware and software problems and take effective action to resolve problems in a timely manner.Understand emerging technology and its application to improve City services.Establish and maintain effective working relationships with subordinates, peers, superiors, vendor representatives and clients.Perform system administration and database administration functions.Use the Internet, remote communications, and other advanced tools to increase productivity and perform job functions.EXPERIENCE AND EDUCATIONAny combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Option 1: Education: Graduation from an accredited college or university with a Bachelor’s degree in Computer Science, Information Systems Management or a closely related field. AND Experience: Four years of increasingly responsible experience in the operation and administration of application server resources. Microsoft MCSA(365 or Azure) Microsoft Role-based Certification (Developer, Administrator, Solutions Architect, Data Scientist, DevOps Engineer, Security Engineer or Data Engineer) or equivalent is required. Experience with HP, Lenovo, or Dell Server Hardware installation and maintenance is highly desirable.OR Option 2: Education: Graduation from an accredited college or university with an Associate’s degree in Computer Science, Information Systems Management or a closely related field. AND Experience: Six years of increasingly responsible experience in the operation and administration of application server resources. Microsoft MCSA(365 or Azure) Microsoft Role-based Certification (Developer, Administrator, Solutions Architect, Data Scientist, DevOps Engineer, Security Engineer or Data Engineer) or equivalent is required. Experience with HP, Lenovo, or Dell Server Hardware installation and maintenance is highly desirable.OR Option 3: Education: Graduation from an accredited college or university with an Bachelor’s degree in field not closely related to IT, or Computer Science or Information Systems Management. AND Experience: Five years of increasingly responsible experience in the operation and administration of application server resources. Microsoft MCSA(365 or Azure) Microsoft Role-based Certification (Developer, Administrator, Solutions Architect, Data Scientist, DevOps Engineer, Security Engineer or Data Engineer) or equivalent is required. Experience with HP, Lenovo, or Dell Server Hardware installation and maintenance is highly desirable. Note: Additional experience may substitute on a year-for-year basis for the educational requirement. ** Education documents are required for this position. **All candidates must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying institution, student, date, degree and area of specialization conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date will be disqualified from the recruitment.PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. License or Certificate: Valid California Driver’s License* EXAMINATION DATE: In-person Practical Exam & Hiring Interview are tentatively scheduled for the week of Monday, February 6th.

SUPPLEMENTAL INFORMATION

SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Information Technology Manager or higher classification in the Information Technology Department.SPECIAL REQUIREMENTSEssential duties require the following physical abilities and work environment: Hours may include weekends and holidays. Incumbents must be able to travel to various locations within and outside of the City of Milpitas to fulfill job responsibilities. When driving on City business, maintenance of a valid California driver’s license and satisfactory driving record is required.In compliance with the Americans with Disabilities Act, the City of Milpitas will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the Human Resources Department. The City of Milpitas is an Equal Opportunity Employer.