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Software & Technology
Integrity Staffing Solutions LLC_Oklahoma Hiring for Level III System IT Admin /Escalation Specialist Job at Tulsa, OK Full Time
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*This job is NOT a remote position*
This job board has an error and and has categorized this job as a remote job, and it’s onsite in the Tulsa area.
This job board has an error and and has categorized this job as a remote job, and it’s onsite in the Tulsa area.
Integrity Staffing is partnering with a local IT company seeking a level III Lead/Escalation Specialist.
Company will prefer local candidates or candidates that already have plans to relocate specifically to Tulsa, or it’s surrounding area.
- $24 – $29.00/HR depending on experience ($50k-$60k ) Tech Evolutions prefers to pay hourly so employees can work as much as needed but also bring in more money with overtime if they have to work it
- Company also offers flex at times you may be feeling burnt out or just feel you may need it (OT is not monitored)
- Schedule is Monday – Friday 7a-4p
- This person will provide higher level support while providing some training and support to level I and level II
- 10-15% of role would be leadership/training type tasks
- Goal would be the tech in this role could quickly assess calls that would require a higher-level tech III
- Certs would be a plus: A+, Network +, Security +, etc. However, experience vs a certification is highly looked at as well
- Previous experience with an Managed Service Provider would be a huge plus.
- Dial in / remote into customer across the US (only about 5 local customers in Tulsa)
- Must be a team player, helpful, coach/lead
- Calls per day: could vary, but the expectation is to take what is needed. Some days more than others, some days could be light
- Job would be at the office majority of the time (with 1-2 rare customer visits per year)
If you or someone you know if qualified for this position then feel free to email resume or contact information to Rachel Green @ [email protected] OR Click to apply!
(Integrity Staffing is offering a $200 referral fee if you refer a qualified applicant, who is placed)
#INDDH
#ZR
