Independent’s Service Company Inc Hiring for Customer Service Representative Job at Hannibal, MO Full Time

Independent’s Service Company has an opening for a Customer Service Representative. If you are passionate about providing excellent customer service to Independent’s Service customers who are located throughout the US, please consider applying. This is a full-time position, Monday – Friday, 8 am – 5 pm, with some overtime required.

The ideal candidate will have:

College or Associate Degree

Excellent social and listening skills

Strong competence with basic math and measurement/conversion operations

Desire & ability to be a team player

Strong organizational skills and meticulous attention to detail

Good verbal, writing and spelling skills, and excellent telephone & email manners

Ability to prioritize, multi-task, and work under minimum supervision

Knowledge of Microsoft Word, Outlook, and Excel. Strong ability to work with and create spreadsheets.

Knowledge of operating standard office equipment

Good keyboarding skills

Be able to politely & calmly handle customer complaints

Be able to work from 8-5 M-F, with some overtime required

The ability to work under tight deadlines & pressure

Be adaptable and able to learn new skills with proper training

Be able to keep records of customer interactions, process customer accounts and file documents

Be able to handle large amounts of incoming emails and phone calls

We offer a full benefit package including: Group Health Insurance, Paid Holidays and Vacations, Paid Sick Days, Funeral Leave, Christmas Savings Plan, Dental Plan, YMCA Membership, 401K, and more! Apply on line.

All candidates must be able to pass a drug test.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Office

Work Location: One location