Hyland Software Hiring for Manager, Legal Operations at Westlake, OH  Full Time

Hyland is looking for a Manager, Legal Operations. In this role you will play a critical role in creating and managing the legal operations function within our organization. You will collaborate closely with other members of the legal department, cross-functional teams, and external partners to streamline legal processes, optimize efficiency, and develop, analyze, and report on key performance indicators. You will be responsible for developing and implementing strategies, policies, and procedures to enhance the overall effectiveness and productivity of our legal operations function. You will also be responsible for managing a team of legal operations professionals.

Create and implement the legal operations function, including strategies, policies, and procedures, from the ground up.
• Collaborate with other members of the legal department to establish and manage legal processes, including contract management, litigation support, regulatory compliance, and risk management.
• Establish and maintain effective relationships with external partners, including law firms, vendors, and consultants.
• Manage and contribute to the legal department’s vendor selection, oversight of vendor performance, and management of vendor spend to budget.
• Oversee legal workflows and tools, focusing on efficiency scale and operational excellence by leveraging technology to respond to legal needs of the business while meeting strategic department goals.
• Oversee legal department processes and systems, supporting the development of knowledge management tools and the use and accessibility of these resources.
• Drive the implementation and use of appropriate systems, processes, and tools to provide the business with most efficient and cost-effective legal work; develop and track legal workload productivity and quality metrics to maximize value of internal and external resources.
• Lead the development, execution and management of the legal department’s strategic planning process and annual operating plan.
• Contribute to and manage approved budget.
• Collaborate with team members and cross departmental stakeholders in creation and coordination of mutual goals.
• Lead and manage a team of legal operations professionals, providing guidance, feedback, mentorship, and support; coach employees through their personal growth in functional expertise, communication skills, and ability to effectively interact with clients and peers. Hold direct reports accountable for meeting defined performance standards and assist with identifying and developing future leaders.
• Perform all Human Resources-related managerial functions and responsibilities associated with hiring, compensation, management, employment relations, and termination of employees.
• Operate as a thought leader among the team; contribute significantly to the overall growth and quality of the department.
• Serve as an escalation point for issues; provide guidance resolve issues as necessary and remove obstacles for team.
• Execute on the team’s strategy and ensure team projects are completed within scope time cost and quality.
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy.

• Bachelor’s degree
• MBA or JD preferred
• 3+ years of legal operations experience in an in-house legal department
• Superior Problem-solving critical thinking and analytical skills
• Superior collaboration skills applied successfully within a team as well as other areas
• Superior attention to detail
• Superior interpersonal skills: able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
• Superior Leadership, sound judgement, and business acumen skills
• Superior oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
• Superior organizational multi-tasking and time management skills
• Self-motivated with follow through and attention to detail
• Superior ability to handle sensitive information with discretion and tact
• Superior ability to establish rapport and gain the trust of others; effective at gaining consensus
• Able to thrive in a fast-paced deadline driven environment
• Ability to coach, mentor, and provide feedback to team members in a timely manner
• Superior ability to develop use and deliver engaging informative and compelling presentation methodologies
• Sharp fast learner with technology curiosity and aptitude
• Superior experience with Microsoft Operating systems and products
• Proficiency with Microsoft Outlook or equivalent email and calendar software
• Superior business and technology acumen
• 5% travel time required
• Based on individual states’ employment laws, the following details are to comply with the relevant salary posting requirements: base salary range of $108,000-$135,000 and eligible for bonus and benefits

What you can expect next

• Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!
• Any follow up questions? Email your Recruiter directly at [email protected].

Benefits

401(k) Retirement Savings. Flexible Schedule. Paid Time Off. Medical, Dental, Vision. Volunteer Paid Time Off. Wellness Reimbursement. Paid Parental Leave. Sabbatical Program. Hyland House Program.

Find out more by going to https://www.hyland.com/en/careers/life-at-hyland.

Welcome to #HylandLife

Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we’ve grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.