Love animals? Want to spend your day surrounded by wagging tails and soft purrs?
Humane Society Silicon Valley (HSSV), an independent, privately funded, 501(c)(3) non-profit organization, has been serving people and pets in Silicon Valley for over 90 years. Having facilitated more than half a million animal adoptions, HSSV is leading the charge for animal welfare through community programs, creative marketing techniques, and effective homeless animal prevention strategies.
Even though we are all about saving furry animals, HSSV is more like a technology company in terms of how we think about and leverage technology to increase our impact. We support over 130 people with state of the art computers, software applications, and internet connected medical equipment. IT staff have the opportunity to work on everything from desktops to servers, PC software to highly configurable Enterprise platforms, and building systems such as phone, keycard, audio/video, and security video, and alarms.
We are a passionate, high-performing team who believes that collaboration is key to our success. We do our best work by leveraging each other’s strengths and making sure to create opportunities for the work to be fun and meet our individual goals.
We take our mission seriously: To save and enhance lives – both two-legged and four legged! We envision a better world for animals and the people who love them, and we’re dedicated to making that vision a reality.
Overview
As an IT Support Specialist, you will be a part of a small but strong IT team, augmented by support from technology vendors. Humane Society Silicon Valley (HSSV) invests in leading technology solutions to increase our mission impact. The IT Support Specialist is responsible for day-to-day helpdesk tickets as well as setting up, troubleshooting, and configuring Windows/MAC-based systems, peripheral equipment, and software. This self-motivated individual must be an effective communicator and team player who can provide exceptional technical support to end users.
Duties and Responsibilities
Requirements
Work Days and Hours
The opportunity is full-time, Monday – Friday. Hours are based on organizational needs. May include a weekend shift and some evenings, depending on project timelines and internal IT needs.
Candidate Tip
Add “apps.bamboohr.com” to your email contact list so you make sure to receive emails from HSSV regarding your application.
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