H&R Block Hiring for Appointment Setter Job at Racine, WI Full Time

The Job Overview

Our appointment setting specialists are responsible for setting appointments for our sales team.

Appointment setters will be responsible for identifying potential clients, reaching them on the phone, and scheduling an appointment for a sales representative for a follow-up visit, either in person or via telephone. If you enjoy talking to people and are interested in sales, this is the ideal position for you.

Responsibilities

Below are some of the responsibilities an appointment setter is expected to assume:

Ensure each prospective client and potential customer has a positive experience with our company
Take the initiative to learn about the company and grow within the role
Prioritize which appointments take priority over others to maximize revenue
Field incoming phone calls and convert 50% or more to appointments
Develop and distribute reports of each day’s appointments
Use Microsoft Office suite to manage various aspects of the job
Demonstrate a pleasant disposition with each prospect
Properly explain the products and services to prospective customers when making appointments
Complete required call sheets at the end of each day
Job Qualifications and Skill Sets

Below are the qualifications and skills that are expected of an appointment setter:

Minimum high school diploma, some college preferred
Exhibit excellent communication skills
Must be able to work independently using Microsoft Office Suite
Ability to multitask
A positive attitude
A pleasant speaking voice when engaging with prospects and customers
Experience and willingness, working in a team environment
Excellent organization skills

Location: 3701 Durand Avenue, Racine, Wisconsin 53405

Job Types: Full-time, Part-time, Temporary

Ability to commute/relocate:

• Racine, WI: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Call center: 1 year (Preferred)