The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of
Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.
Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University.
Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.
We value our talented employees, and
whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think
the open position you see is right for you, we encourage you to apply!
Howard University (“the University”) is committed to selection
and hiring procedures that are fair, consistent, and in compliance with all applicable laws and regulations. To this end, the University
supports a carefully planned and articulated hiring policy to be followed by all University entities, including sponsored research of Howard
Persons interested in applying for positions must do so by the closing date on the position announcement.
Howard University does not discriminate on the basis of race, color, national and ethnic origin, sex, marital status, religion, or
disability. Inquiries regarding provisions for persons with disabilities, equal employment opportunity and Title IX should be directed to
the Chief Human Resources Officer at (202) 806-1280.
Under the supervision of the Practice Office
Manager/Supervisor, the Patient Service Representative ensures that patients are informed, updated, and assisted, when necessary. This
includes determining individual needs by interviewing patients, listening to their concerns, and making sure those needs are met by liaising
with patients, family members, and medical staff.
Involves no responsibility or authority
for the direction of others.
NATURE AND SCOPE:
External contacts include a variety of third party payers, medical
organizations, patients and other healthcare personnel.
Knowledge of the activities of the
department/division in order to perform necessary clerical functions and requirements of the organization including knowledge of third party
Knowledge of medical terminology and basic billing.
Ability to effectively present information in one-on-one and small
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram
Ability to deal with problems involving several concrete variables in situations with limited standardization.
to operate a computer, photocopier, and other standard office equipment.
Ability to sort and file materials correctly by alphabetic
or numeric systems.
Ability to establish and maintain effective working relationships with patients, employees, and the public.
Ability to communicate English orally and in writing with people from various educational levels and backgrounds, as well as ability to
speak clearly and concisely.
Ability to plan, organize, coordinate, and prioritize work in situations where demands of a diverse
nature are involved.
High School diploma or GED and 1-3 years of general work experience.
AA/AS may be substituted for 2 years of required work experience. BA/BS may be substituted for up to 4 years work experience.
This position description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents
will follow any other instructions, and perform any other related duties, as may be required. The university has the right to revise this
position description at any time. This position description is not to be construed as a contract for employment.
If you like wild
growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!