HomeGuard Incorporated Hiring for Repair Concierge/Customer Service Job at Livermore, CA Full Time

HomeGuard Incorporated is currently looking for a motivated individual to join our Administrative team located in our Livermore office.

HomeGuard provides a superior work environment along with a benefits package which include:

· Medical, dental, vision and life insurance

· Paid holidays, vacation, and sick time

· 401K Plan

The candidate will possess the following skills:

– Strong attention to detail

– Ability to work under tight time constraints and meet deadlines

– Excellent written and verbal communication skills
– Communicate with inspectors

– Reaching out to customers to follow up on inquiries for field employees
– Professional telephone etiquette
– Experience with Access, Outlook, and Excel

– Able to work 40 hours a week

We are currently seeking a qualified candidate to join our staff in the Concierge Department. The ideal candidate will perform a wide variety of duties including, but not limited to:

– Confirming start dates and time for repair jobs

– Reaching out to customers to follow up on inquiries for field employees

– Processing employee protocol reminders and generating reports

– Following up with the repairs department regarding jobs

– Following up with customers regarding any concerns

– Contacting pretention contractors

– Assisting with additional projects as needed

• HomeGuard Incorporated is an Equal Opportunity Employer and is committed to excellence through diversity

Job Type: Full-time

Pay: $17.00 – $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

COVID-19 considerations:
All employees required to wear face masks

Ability to commute/relocate:

• Livermore, CA 94551: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: One location