Home Pro Hiring for Customer Service Representative Job at Joplin, MO Full Time

Customer Service/Receptionist

Basic Function (MUST HAVE A GOOD ATTITUDE & BE A TEAM PLAYER)

To perform a variety of basic secretarial and clerical duties for a Residential Construction Firm /program or group of assigned faculty or staff members, with a principal focus on key office reception functions, as well as basic and specialized office support tasks.

CHARACTERISTIC DUTIES & RESPONSIBILITIES

• Perform key reception functions, answering phones and greeting clients or prospects to the office: screen calls and visitors to determine nature of request or problem; refer to appropriate staff member or department; take messages; make appointments; take standard information for billing, administrative or other purposes; distribute a variety of written information; collect and record payments; answer questions about policies, procedures, fees, schedules, events, services, programs, and the like; assist with completion of forms. Place calls as requested.

• Type Proposals & scan in all documents.

• Assisting client solutions to satisfy their request for service & sales.

· Photocopy various materials & collate and distribute as required.

· Maintain various department/program records and files.

• Process various incoming and outgoing documents.

• Perform routine bookkeeping tasks asked of you.

• Sort and distribute incoming mail. Prepare outgoing mail when needed.

• Regularly back-up and assist other staff members with various specialized clerical/technical tasks related to the department’s primary function, such as computer data entry and basic data retrieval task.

· Perform related duties as assigned.

· Showroom upkeep such as brochures, review stations & beverages stocked.

· Be able to file for construction permits.

MINIMUM QUALIFICATIONS

· High school plus two years of relevant secretarial/clerical experience, or a combination of education and experience from which comparable knowledge and skills are acquired.

• Good basic typing, filing, reception, and other general office skills. Some word processing experience desirable. Good basic reading, spelling and math skills.

• Ability to deal with customers, staff, Sub Contractors and/or individuals from outside the company in a courteous and efficient manner.

Must be Proficient in:

· QuickBooks

· Excel

· Word

· Google Drive/Google Maps

· Zoho

This general outline illustrates the type of work which characterizes the job classification. It is not an all-encompassing statement of the specific duties, responsibilities and qualifications of individual positions assigned to the classification.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• Dental insurance
• Health insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Work setting:

• Office

Ability to commute/relocate:

• Joplin, MO: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location