HGV now offers Medical/Dental Benefits on Day One!
Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek’s Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.
Our guests want to travel, and we are expanding our Customer Care team to respond. Join us and be part of a team that brings future vacation dreams to life. Using their pre-paid package details as a guide, our Customer Care Agents work via phone with our guests and future owners to schedule and/or reschedule accommodations and book their tours. This talented team also takes inbound calls from guests responding to marketing campaigns and helps them to find and book the perfect getaway vacation!
Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being recently named to Newsweek’s list of the most loved workplaces in 2021.
Why Team Members Like Working For Us:
Now Offering Daily Pay *
Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
Schedule Details:
Our Customer Care Department operates 7 days per week. Shifts range between 8:00am through 10:00pm EST. Paid training is provided for 4 weeks and is from 9:00 am – 4:00 pm Monday through Friday. Multiple shifts are available and will be assigned following completion of training based on business demand. Shifts may rotate after 90 days. Work from Home opportunities may be available after 120 days and based on performance results.
Additional Responsibilities Include:
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members! To fulfill this role successfully, you will have the following minimum qualifications and experience:
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
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