For the safety of our employees and patients, and to be compliant with the U.S. Centers for Medicare & Medicaid Services (CMS) COVID-19 vaccination requirement, all CenterPlace Health staff and new hires, are required to be vaccinated for COVID-19, consistent with federal, state, and local law.
SUMMARY:
CenterPlace Health believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position, located at our 17th St. Administration Building, requires medical/dental office knowledge with strong attention to detail and good interpersonal/telephone communication/customer service skills. Assists/directs patients with questions and inquiries. Is responsible for timely and accurate scheduling and for converting inbound calls to appointments. Plays an important role in patient satisfaction, practice growth and practice profitability. Responsible for accurately gathering and recording demographic, insurance, and other necessary information into the EMR/PM systems. Supports the health center to provide quality and effective care to the patients served. Works under the daily supervision of the Call Center Supervisor and works closely with and takes direction from the Triage Nurse
ESSENTIAL FUNCTIONS:
Scheduling:
Registration:
Other:
Minimum Qualifications: (Experience/Skills/Abilities/Education/Certifications):
Preferred Qualifications: (Experience/Skills/Abilities/Education/Certifications):
Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk, often for prolonged periods; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and see, speak and hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
Work Environment: General office work
Supervisory Responsibilities: None
Job type: Full-Time
Job Type: Full-time
Benefits:
Schedule:
COVID-19 considerations:
In compliance with the U.S. Centers for Medicare & Medicaid Services (CMS) COVID-19 vaccination requirement, all CenterPlace Health staff and new hires, are required to be vaccinated for COVID-19, consistent with federal, state, and local law.
Ability to commute/relocate:
Experience:
Work Location: One location
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