The (EPIC application) Service Desk Analyst will provide support in resolution, triaging and follow up of all Epic related tickets. This resource will be support internal business users, and external providers as needed. They will provide tier 1 support for Epic workflows and functionality, video visit related issues and Provider accessed web applications like provider portal, Hill Connect, Cozeva etc.
Job Responsibilities:
Professional Skills Required:
Required Education:
At Hill Physicians Medical Group, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome ALL that you are.
We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it’s right!
Additional Information
At Hill Physicians Medical Group, we’re shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions and anticipates the needs of our members.
Hill Physicians has much to offer prospective employees. We’re regularly recognized as one of the “Best Places to Work in the Bay Area” and one of the “Healthiest Places to Work in the Bay Area.” When you join our team, you’re making a great choice for your professional career and your personal satisfaction.
Hill Physicians is an Equal Opportunity Employer
Job Type: Full-time
Pay: $80,000.00 – $105,000.00 per year
Benefits:
Schedule:
Ability to commute/relocate:
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Experience:
License/Certification:
Work Location: Hybrid remote in San Ramon, CA 94583
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